Banquet Manager

5 days ago

Toronto, Canada Marriott International, Inc Full time

**Job Number** 24073597

**Job Category** Event Management

**Location** Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, Ontario, Canada VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.

**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.

**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.

**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.

The salary range for this position is $75,000 to $96,000 annually.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**_

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Banquet Manager

    7 days ago

    Toronto, Ontario, Canada IIQAF Full time

    We are seeking a highly organized and detail-oriented Banquet Manager to join our team. In this role, you will be responsible for overseeing all aspects of our banquet operations, ensuring that events run smoothly and guests have a memorable experience. The successful candidate will have excellent communication skills, a strong attention to detail, and the...

  • Banquet Manager

    3 weeks ago

    Toronto, Canada One King West Hotel & Residence Full time

    Direct reports: Assistant Banquet Manager, Servers, Bartenders, Porters - Ensure floor presence and greeting with clients upon arrival. - Handle all guest interactions with the highest level of hospitality and professionalism. - Attend all pre-event and post-event meeting with clients, guests, and catering staff. - Attend all Weekly BEO Meetings - Holds...

  • Banquet Manager

    7 days ago

    Toronto, Ontario, Canada One King West Hotel & Residence Full time

    Direct reports: Assistant Banquet Manager, Servers, Bartenders, Porters Ensure floor presence and greeting with clients upon arrival. Handle all guest interactions with the highest level of hospitality and professionalism. Attend all preevent and postevent meeting with clients, guests, and catering staff. Attend all Weekly BEO Meetings Holds prefunction...

  • Banquet Manager

    4 weeks ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23082398 **Job Category** Event Management **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on...

  • Banquet Manager

    2 months ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24058382 **Job Category** Event Management **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on...

  • Banquet Manager

    4 weeks ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24039145 **Job Category** Event Management **Location** Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, Ontario, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while...

  • Banquet Manager

    17 hours ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24058382 **Job Category** Event Management **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on...

  • Banquet Manager

    2 days ago

    Toronto, Canada Metro Toronto Convention Centre Full time

    **Current Opportunity**: Banquet Manager **Job Classification**: Permanent Full-Time **Department**: Banquets A multi-award winning facility, the Metro Toronto Convention Centre (MTCC) has earned a solid reputation as North America's leading Convention Centre, and has held over 18,000 events and hosted over 55 million guests since opening for business in...

  • Banquet Manager

    3 weeks ago

    Toronto, Ontario, Canada W Toronto Full time

    Job Number Job Category Event ManagementLocation W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial...

  • Banquet Manager

    7 days ago

    Toronto, Ontario, Canada Marriott International Full time

    JOB SUMMARYDirects and motivates team while personally assisting in providing high-quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone involved in the success of the event. Identifies training opportunities...

  • Banquet Manager

    1 week ago

    Toronto, Ontario, Canada Donalda Club Full time

    12 Bushbury Dr, Toronto, ON M3A 2Z7, Canada Job Description Posted Tuesday, March 19, 2024 at 4:00 AM We are recruiting a customer-focused Banquet Manager to join our Food & Beverage team . Reporting directly to the Food & Beverage Manager, this role is crucial in ensuring the delivery of exceptional dining experiences across casual, banquet, and fine...

  • Banquet Manager

    1 day ago

    Toronto, Canada Metro Toronto Convention Centre Full time

    Current Opportunity: Banquet Manager Job Classification: Contract Full-Time (6 months) Department: Banquets About Metro Toronto Convention Centre Widely recognized as top-of-class by meeting and event organizers around the world, the Metro Toronto Convention Centre (MTCC) has hosted over 22,000 events in our four-decade history....

  • Banquet Manager

    5 hours ago

    Toronto, Ontario, Canada Metro Toronto Convention Centre Full time

    Current Opportunity: Banquet Manager Job Classification: Contract Full-Time (6 months) Department: Banquets About Metro Toronto Convention Centre Widely recognized as top-of-class by meeting and event organizers around the world, the Metro Toronto Convention Centre (MTCC) has hosted over 22,000 events in our four-decade history. We...

  • Assistant Banquet Manager

    3 weeks ago

    Toronto, Canada Omni Hotels & Resorts Full time

    Overview: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's...

  • Banquet Manager

    4 weeks ago

    Toronto, Canada FAIRMONT Full time

    Company Description For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a...

  • Banquet Manager

    2 weeks ago

    Toronto, Canada FAIRMONT Full time

    Company Description For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a...

  • Banquet Manager

    2 months ago

    Toronto, Ontario, Canada W Hotels Full time

    Job Number Job Category Event ManagementLocation W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial...

  • Banquet Manager

    7 days ago

    Toronto, Canada Metro Toronto Convention Centre Full time

    Job Description   Reporting to the Director and Associate Director of Banquets and Beverage, you will ensure the best possible service to our guests, and that the quality of food and beverage is maintained to meet client requirements for maximum client/guest satisfaction. The successful candidate will be responsible for the scheduling and supervision...

  • Assistant Banquet Manager

    3 weeks ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23150231 **Job Category** Event Management **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally assisting in...

  • Assistant Banquet Manager

    5 days ago

    Toronto, Canada Marriott International Full time

    **Job Number** 23150231 **Job Category** Event Management **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally...