Assistant Banquet Manager
7 months ago
**Job Number** 23197812
**Job Category** Event Management
**Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Management of Department Operations and Inventories**
- Manages departmental inventories and assets including par levels and maintenance of equipment.
- Conducts monthly department meetings with the Banquet captains and employees.
- Maintains attendance log for banquet employees.
- Maintains and enforces established sanitation levels.
- Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
- Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
- Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
- Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
- Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
**Participating in and Leading Banquet Teams**
- Attends and participates in all pertinent meetings.
- Leads shifts and actively participates in the servicing of events.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.
**Providing and Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
**Conducting Human Resources Activities**
- Interviews and hires Banquet captains and employees with appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees understand expectations and parameters.
- Observes service behaviors of employees and provides feedback to individuals.
- Reviews comment cards and guest satisfaction results with employees.
- Participates in the development and implementation of corrective action plans.
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
The salary range for this position is $62,000.00 to $74,000.00 annually.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
**_
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
-
Banquet Server
3 weeks ago
Toronto, Canada Banquet Hall Full timeCurrently recruiting for part time and casual Banquet Servers/Bartenders for various events in the GTA - Must be able to work a flexible schedule including days, nights, weekends and holidays - Ability to handle large crowds - Demonstrated time management and organizational skills - Excellent communication, interpersonal and presentation skills - Experience...
-
Banquet Server
2 weeks ago
Toronto, Canada Banquet Hall Full timeCurrently recruiting for part time and casual Banquet Servers/Bartenders for various events in the GTA - Must be able to work a flexible schedule including days, nights, weekends and holidays - Ability to handle large crowds - Demonstrated time management and organizational skills - Excellent communication, interpersonal and presentation skills - Experience...
-
Banquet Server
3 weeks ago
Toronto, Canada Banquet Hall Full timeCurrently recruiting for part time and casual Banquet Servers/Bartenders for various events in the GTA - Must be able to work a flexible schedule including days, nights, weekends and holidays - Ability to handle large crowds - Demonstrated time management and organizational skills - Excellent communication, interpersonal and presentation skills - Experience...
-
Assistant Banquet Manager
4 months ago
Toronto, Canada Hilton Full timeAssistant Banquet Manager An Assistant Banquet Manager is responsible for assisting in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As an Assistant Banquet Manager, you would be responsible for assisting in the...
-
Assistant Banquet Manager
7 months ago
Toronto, Canada Omni Hotels & Resorts Full timeOverview: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's...
-
Assistant Banquet Manager
2 weeks ago
Toronto, Canada One King West Hotel & Residence Full timeSupervises and leads the Banquet Team including servers, porters and bartenders. - Ensure floor presence and walk about prior to client arrivals. - Handle all guest interactions with the highest level of hospitality and professionalism. - Attend all pre-event and post-event meeting with clients, guests, and catering staff. - Hold pre-function meetings with...
-
Assistant Banquet Manager
2 weeks ago
Toronto, Canada One King West Hotel & Residence Full timeSupervises and leads the Banquet Team including servers, porters and bartenders. - Ensure floor presence and walk about prior to client arrivals. - Handle all guest interactions with the highest level of hospitality and professionalism. - Attend all pre-event and post-event meeting with clients, guests, and catering staff. - Hold pre-function meetings with...
-
Assistant Banquet Manager
7 months ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 23150231 **Job Category** Event Management **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally assisting in...
-
Assistant Banquet Manager
7 months ago
Toronto, Canada Marriott International Full time**Job Number** 23150231 **Job Category** Event Management **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally...
-
Assistant Manager, Banquets
3 weeks ago
Toronto, Canada Marriott Worldwide Full time**Job Number** 22148154 **Job Category** Event Management **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally...
-
Assistant Banquet Manager
7 days ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 22148154 **Job Category** Event Management **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally assisting in...
-
Assistant Banquet Manager
7 days ago
Toronto, Canada Marriott International Full time**Job Number** 22188293 **Job Category** Event Management **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally...
-
Assistant Banquet Manager
2 weeks ago
Toronto, Canada Omni Hotels & Resorts Full timeOverview / vue générale: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...
-
Assistant Banquet Manager
7 months ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 23218303 **Job Category** Event Management **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while...
-
Assistant Banquet Manager
2 weeks ago
Toronto, Canada Marriott International Full time**Job Number** 23003012 **Job Category** Event Management **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while...
-
Assistant Banquet Manager
2 weeks ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 23003012 **Job Category** Event Management **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the banquet staff while personally assisting...
-
Assistant Banquets Manager
2 weeks ago
Toronto, Canada Granite Club Full timeThe Granite Club is hiring a full-time Assistant Banquets Manager who will be responsible for the organizing and directing of service activities in the private dining rooms, the ballroom and all areas in the club where special events are scheduled. The Assistant Banquet Manager is expected to be a leader, teacher and a role model for the staff to follow. The...
-
Assistant Banquet Manager
2 weeks ago
Toronto, Canada Hilton Full timeThe **Hilton Toronto** is looking for an **Assistant Banquet Manager** to join their team! In this role you will assist in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Appointed in downtown Toronto, this property boasts 3,300+ sq. m. of...
-
Banquet Manager
2 days ago
Toronto, Canada Marriott Worldwide Full time**Job Number** 22149049 **Job Category** Event Management **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality...
-
Banquet Manager
3 days ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 22149049 **Job Category** Event Management **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on...
