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2 months ago
**SKYSERVICE AVIATION D’AFFAIRES**
Skyservice est un chef de file nord-américain de l'aviation d'affaires. Établis sur les principes clés de sécurité et de l'excellence du service, nous offrons une expérience de service complète, allant de la gestion au nolisement d’avions, en passant par la maintenance et la vente d'avions à partir de nos terminaux de services aéronautiques qui s’étendent du Canada à l'ouest des États-Unis. Les gens et les valeurs sont des atouts inséparables qui animent notre engagement en matière de qualité, de sécurité, de respect et d'efficacité. Ces valeurs fondamentales nous guident quotidiennement et contribuent à construire notre réputation de chefs de file dans les services de l’aviation. Skyservice est une équipe dévouée au soutien et au perfectionnement de ses employés. Si vous souhaitez optimiser votre carrière, élargir vos horizons et votre expérience, Skyservice est l'équipe idéale pour vous.
**SOMMAIRE DES RESPONSABILITÉS**:
- Gère les projets d’entretien selon le budget, le plan et le calendrier; les tâches de gestion de projet peuvent être liées à un ou plusieurs aéronefs;
- Assure la liaison avec le service des Finances pour garantir le respect du calendrier des versements liés aux projets;
- Agit à titre de point de contact principal pour le client pendant le projet d’entretien, veille à ce que les autorisations du client soient reçues comme il se doit, fournit des rapports de situation et des mises à jour du calendrier, et assure la livraison des factures d’acompte et l’examen général de la facturation avec le client;
- Dirige les réunions d’équipe et travaille avec tous les services concernés pour produire en temps utile des rapports sur l’état d’avancement des projets;
- Examine, valide et assure la livraison de la facture finale au client;
- Tient des réunions d’équipe pour dresser le bilan du projet après sa conclusion et analyse la production et les marges financières.
- Fait le suivi auprès du client à la fin du projet et régler tout problème après le départ de l’avion pour assurer la satisfaction du client; communique avec les services internes au besoin.
- Assure un service à la clientèle de haute qualité pendant toute la durée des projets de maintenance
**FORMATION ET COMPÉTENCES**:
- Études ou diplôme postsecondaires en maintenance d’ avions ou dans un domaine connexe;
- Minimum 5 à 8 années d’expérience dans le domaine de l’aviation;
- Solides compétences en gestion de projet avec une capacité éprouvée de coordonner et de gérer plusieurs projets simultanément et d’établir les priorités en conséquence;
- Licence de technicien d’entretien d’aéronefs considérée comme un atout.
- Excellentes aptitudes interpersonnelles et capacité d’établir des relations professionnelles fructueuses avec les employés, les clients, la direction et d’autres services;
- Aptitudes exceptionnelles en service à la clientèle, avec un grand souci du détail et des compétences exemplaires en communication orale et écrite;
- Notions élémentaires de budgétisation, considérées comme un atout;
- Compétences avancées dans les programmes de la suite MS Office, plus particulièrement Excel, et capacité de s’adapter rapidement à de nouveaux programmes et à des logiciels opérationnels spécialisés.
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