Manager

2 weeks ago

Etobicoke, Canada Humber Full time

**Manager, Client Services, Employee & Labour Relations - HROE - FT Admin**
- (25085)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**

**Position Title**: Manager, Client Services, Employee & Labour Relations

**Status**: FT Admin

**Hours**: 37.5/hrs week

**Faculty/Department**: Human Resources and Organizational Effectiveness

**Campus/Location**:North Campus, Hybrid

**Salary**:(Min) $115,000 (Max) $140,000

**What you will do**

Under the general direction of the Director, HR Services, the Manager, Client Services, Employee & Labour Relations will function collaboratively as a member of the Human Resources team to provide leadership and consultative services to ensure progressive human resource practices and the development of a sustainable workforce capability as a major component of the College strategic direction. The Manager will work in partnership with individuals across the institution primarily with specific schools, departments and/or functional areas as defined by the Director, to maintain best practices in employee and labour relations, organizational effectiveness, talent planning and acquisition, and compensation. He/she will aid in the formulation and implementation of policies, practices and strategies that meet the needs of the department and the College community. In addition to delivering HR generalist services, the incumbent shall provide professional expertise in one or more assigned specific areas such as: support or academic staff labour relations, bargaining and/or non-bargaining employee position description preparation and position evaluation, employee engagement, Freedom of Information/Privacy Act, HR business or strategic planning.

**Key Duties**:
**Employee Relations**
- Provide interpretation, technical expertise and consultative services regarding staff performance management;
- Provide expertise and advice on performance improvement plans as necessary including progressive discipline processes where deemed appropriate, meeting with employees and their /supervisors managers and preparing any necessary documentation;
- Consults as appropriate on position requirements including preparation of Job Fact Sheets and resultant classification, ensuring internal equity; communicating results to line managers and coordinating records maintenance as required.
- Assist in the development, implementation, and administration of human resources policies and procedures to ensure compliance with employment law
- Conduct and oversee internal investigations and prepare all required documentation; provide input and guidance to HRBP led investigations
- Craft strategies for resolving employee issues and for minimizing the adverse employee impact of proposed business realignments

**Labour Relations**
- Manage issues stemming from Collective bargaining, aiding in the development of resultant letters, communications, policy adjustments, etc.;
- Actively participating in any grievance hearings/labour tribunals as necessary or assigned, which may include conducting research, advising College management and preparing grievance responses in consultation with senior HR Services management.
- Craft strategies for resolving labour issues and for minimizing the adverse employee impact of proposed business realignments
- Build effective labour relations and guide grievance resolution strategies

**Organizational Development Activities**
- Undertake HR related activities/projects to improve overall corporate HR capacity;
- Collaboratively participate as a member of the HR Services management team;
- Provide senior professional expertise in one or more assigned specific areas such as: support or academic staff labour relations, bargaining and/or non-bargaining employee position description preparation and position evaluation, employee engagement, Freedom of Information/Privacy Act, HR business or strategic planning, etc.
- Work with other teams in HR to ensure that HR programs and services align with and support goals and objectives of client teams
- Translate business objectives into HR solutions
- Act as a liaison between business leaders and the HR team to ensure that HR services are aligned with their needs

**HR Client Services Team**
- Manage, coach and mentor a t

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