Counter Service Rep

5 months ago

Burlington, Canada NOVALEX INC. Full time

**Counter Service Representative - Auto Parts and Supply**

Be a part of an energetic, growing, and competitive team in the Auto Parts Industry

Novalex Auto Parts Inc. is a leading brand in Auto Supply, and we are looking for automotive supply enthusiasts who enjoy helping others and have a desire to grow in the industry. Our company is a key player in the After-market Auto Supply sector currently with 2 locations and expanding.

As a Counter Service Representative, you will be the frontline associate to customers, helping with their auto maintenance/repair needs, offering solutions and products, and providing the best service that will build strong customer relationships. Your role will be essential in business development and helping the business grow.

You will
- Provide customer support to retail customers in person and on phone
- Assist other Novalex workshops with information on products and supply when needed
- Provide information to customers about warranties, pricing, parts quality, delivery times, payment methods and other info requested by customers.
- Analyze and provide remedies for problem areas related to customer service, product availability, pricing, and deficiencies.
- Introduce new products as opportunities arise
- Handle product delivery and shipping paperwork as required.
- Keep detailed records of all inquiries and service recommendations
- Work closely with purchasing department on inventory availability and pricing.
- Support office staff with administrative tasks and reports
- Keep the front desk organized and tidy
- Participate in product and sales training and internal meetings as required
- Perform other related duties as needed

We will
- Offer competitive compensation and bonus opportunity
- Provide a positive workplace ensuring safety and respect
- Provide current and up to date product/sales training
- Provide advancement opportunities within the organization

**Requirements**:

- Keen interest in Auto Supply sector
- Minimum 1 year experience in the automotive parts industry, or equivalent college diploma in Automotive
- Knowledge of automotive operating systems, including electronic catalogue lookup
- Solution oriented with a result driven mindset
- Strong written and verbal (telephone) communication skills
- Positive attitude and high energy level
- Strong negotiating and problem-solving skills
- Ability to be flexible and adapt to change
- Ability to plan, organize and prioritize work
- Ability to respond to inquiries in a timely and efficient manner
- A desire to learn

Novalex Auto Parts is an equal opportunity employer. We are committed to and value a diverse and inclusive workplace for all, recognize contributions of all diverse backgrounds, abilities and experiences to help service all communities.

Regular full time - 40 hours per week

Reporting to Store Manager

  • Inside Sales Rep

    5 months ago

    Burlington, Canada Nutrition Excellence Full time

    **Job description** - ABOUT NUTRITION EXCELLENCE INC._ **Nutrition Excellence is a leading distributor of premium sports nutrition supplements to retailers across Canada. Our team is fueled by great people, unified in partnering with companies and brands who offer products we proudly stand behind and meeting our customers’ unique needs by delivering...

  • Technical Service Rep

    2 months ago

    Burlington, Canada Randstad Canada Full time

    Do you come from Office Administration experience and are looking for your next permanent job opportunity in the Insurance Industry? Would you consider yourself an organized professional with the ability to communicate effectively and handle competing priorities? Then we have the perfect opportunity for you! Our team is currently hiring for a Technical...

  • Customer Service Associate

    1 month ago

    Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Associate - Food Counter to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences and maintain a clean and organized workspace.Handle cash and card...

  • Beauty and Cosmetic Product Specialist

    1 week ago

    Burlington, Ontario, Canada Counter Intelligence Merchandising Inc. Full time $18

    Job OverviewCounter Intelligence Merchandising Inc. is a leading provider of cosmetic and nail polish merchandising services to retailers across Canada, including Shoppers Drug Mart, Walmart, and Rexall.

  • Cosmetic Merchandising Professional

    2 weeks ago

    Burlington, Ontario, Canada Counter Intelligence Merchandising Inc. Full time

    Job OverviewWe are seeking a skilled Cosmetic Merchandising Professional to join our team at Counter Intelligence Merchandising Inc. This is a part-time opportunity that offers the chance to work with leading cosmetic and nail polish brands, while enjoying flexible working hours and competitive fees for service.

  • Customer Service Representative

    2 months ago

    Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...

  • Retail Merchandiser

    6 months ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY!** **Looking to hire immediately...

  • Construction Products Customer Service Rep

    2 months ago

    Burlington, Canada Zurn Elkay Water Solutions Full time

    Construction Products Customer Service Rep **_ The Company_**: Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers...

  • Retail Merchandiser

    5 months ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY!** - **APPLY ONLY if you have...

  • Retail Merchandiser

    6 months ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY!** - **APPLY ONLY if you have...

  • Experienced Merchandiser Wanted for Cosmetic Reline Season

    2 weeks ago

    Burlington, Ontario, Canada Counter Intelligence Merchandising Inc. Full time $18

    Job Title: Experienced Merchandiser Wanted for Cosmetic Reline SeasonAbout Us:Counter Intelligence Merchandising Inc. is a dynamic and forward-thinking company that specializes in merchandising services for various retailers across the country.Job Summary:We are seeking a highly motivated and experienced merchandiser to join our team on a part-time basis. As...

  • Food Counter Attendant

    2 months ago

    Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Food Counter Attendant Job SummaryWe are seeking a skilled Food Counter Attendant to provide exceptional customer service and ensure a seamless dining experience at our food counter.Key Responsibilities:Customer Service: Greet customers, take orders efficiently, and maintain a positive attitude to ensure customer satisfaction.Food Preparation: Prepare food...

  • Retail Merchandiser

    2 months ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY!** We offer **PART-TIME HOURS...

  • Counter Attendant

    1 month ago

    Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals is seeking a skilled Counter Attendant - Food Preparation to join our team in Burlington. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Responsibilities:Take customer orders and prepare food items according to customer...

  • RELINE Merchandiser

    2 weeks ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    *Counter Intelligence Merchandising Inc. *is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_*. *_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more!*Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • Retail/RELINE Merchandiser

    2 months ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    *Counter Intelligence Merchandising Inc. *is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_*. *_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more!*Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • Retail/RELINE Merchandiser

    2 months ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    *Counter Intelligence Merchandising Inc. *is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_*. *_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more!*Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • RELINE Merchandiser

    3 weeks ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    *Counter Intelligence Merchandising Inc. *is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_*. *_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more!*Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • RELINE Merchandiser

    3 days ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    Counter Intelligence Merchandising Inc. is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_ . _We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • RELINE Merchandiser

    2 weeks ago

    Burlington, Canada Counter Intelligence Merchandising Inc. Full time

    Counter Intelligence Merchandising Inc. is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_ . _We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...