Parts Counter Person

6 months ago

Burlington, Canada Leggat Discovery Ford Full time

**Leggat Discovery Ford** is looking for a **Parts Counter Person**

**About Us**

Established in 1922, Leggat Auto Group is a family-owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

**In order to be considered for this role please ensure you complete the Job Application questions.**

**Job Duties**:
Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.

Answer telephone calls, indicate prices, and provide any other information.

Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.

Receive payments from retail customers.

Handle customer complaints immediately and according to the dealership's guidelines.

Excellent interpersonal skills with an upbeat and engaging attitude.

Customer relationship skills, including listening and the ability to communicate effectively.

Excellent verbal communication and writing skills.

Ability to manage and resolve difficult customer complaints.

Organized and detail-orientated.

Ability to follow set and standard procedures.

Excellent time management skills and the ability to multi-task.

Flexible and open to change; take on special tasks as needed.

Ability to work independently and take self-initiative

Must have driver's license and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.

Basic computer skills.

**Why Work for Leggat Auto Group**:
Career Growth Potential with 12 Dealerships and 600 Employees strong

Drug, Dental and Extended Health Benefits

Travel, Life Insurance and AD&D

LifeWorks Employee Assistance Program (EAP)

Employee Recognition and Events

Employee Pricing on Vehicle Purchases and Parts and Services

Goodlife Membership Discounted Corporate Rate

Free Parking

Leggat Care Foundation, we support the communities in which we live and work

We represent 80% of the Car Manufacturer Brands

Additional Information:
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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