Veterinary Reception, Client Care, Beaches Animal

7 months ago


Toronto, Canada VCA Animal Hospitals Full time

**Veterinary Reception, Client Care**

**Location: Toronto, ON**

**Beaches Animal Hospital **is currently welcoming a full time, Client Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Experience with administrative duties
- Prior knowledge or ability to learn medical terminology
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates and processing payments
- Take initiative and work independently
- Previous veterinary experience or a Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
- Attention to detail with above average time management skills
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatments
- A love for all companion animals

**Schedule**: 40 hours per week from Monday to Friday, and some Saturdays, but shifts may vary.

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in
- VCA Canada Student Loan RRSP Program - Ask us more
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Extensive online anytime-anywhere access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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