Veterinary Client Care Specialist maternity Leave

3 months ago

Toronto, Canada Roncesvalles Animal Hospital Full time

**WE WANT YOU**

Come join the team at Roncesvalles Animal Hospital We are searching for a new team member to fill a one year maternity leave, with the possibility of permanent full time after. This person **must** have strong customer service values, excellent communication skills, enthusiasm and initiative and of course passion for helping pets and their parents.

**ABOUT US**

We are a **privately and independently owned**, 2 doctor small animal practice with a well rounded support team of dedicated and qualified individuals, we have been servicing the Roncesvalles and High Park community for 30 years.

Our plans are to continue to offer excellent service and patient care while embracing practice growth in the future, so we can meet the demand for excellent quality and caring Veterinary services in the neighborhood.

ABOUT YOU

**A background in veterinary reception, medical or dental reception is preferred and will give you priority amongst other applicants.**

Reception duties may include but aren't limited to:

- Client education and support such as providing information on vaccines, spays and neuters, directing clients to emergency services, basic diet recommendations, vaccines, wellness exams and lab work, flea tick and heartworm testing and prevention
- Booking appointments
- Discussing products and services
- Impeccable record keeping
- Managing insurance claims, referral forms and any other documents or paperwork required

**WHAT WE CAN DO FOR YOU TO HELP YOU SUCCEED**

We provide training and orientation, and have a complete package that includes competitive wages based on experience, continuing education allowance, discounted pet products and services, uniforms and more.

To further build our team we have routine meetings, lunch and learn with industry reps, and have fun outings like holiday parties and staff BBQ's

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: From $19.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Paid time off
- Store discount

Application question(s):

- Tell us why should we hire you?

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 2 years (required)
- veterinary reception: 2 years (preferred)
- avimark software use: 1 year (preferred)

Work Location: In person

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