Veterinary Receptionist, Client Care
2 months ago
**Client Care, Front Desk**:
**Full-Time**:
**Toronto, ON**:
**Mt. Pleasant-Davisville Animal Hospital** is welcoming a **Client Care Specialist** to join our team This is an exceptional **full-time **opportunity for an organized and motivated individual to join us in a very important support role for the entire hospital. In this role you will help our clients and their pets feel welcomed and appreciated
- Create a warm and welcoming environment for our patient and pet parents
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
- Scheduling appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assist the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality or medical office is an asset
- No experience with animals, no problem, so long as you love animals
**What VCA Canada Offers**
Join our team and you'll make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of **_wellness and appreciation_** you can thrive in
- ** RRSP Employer Match Program** - saving for your future just got easier
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Employee Assistance Program
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
Torontojobs
animalcare
- VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know._
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