Operations Analyst

4 weeks ago

Winnipeg, Canada The North West Company Full time

In your role as the Operations Analyst at The North West Company (NWC), you will be responsible to support the organization’s labor planning activities, and conduct analysis to identify trends, patterns, and insights to contribute in the business decisions process. This role will develop and prepare materials for operational initiatives, such as expense analysis, labor productivity and other store operations related activities.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

**Your Role**:

- Conducts business and/or business unit, processing assessments and evaluations using appropriate data collection methods, problem solving and analytical models.
- Supporting stores in adhering to labor planning processes, procedures, and meeting deadlines, ensuring optimal workforce management practices for enhanced operational efficiency.
- Create and maintain comprehensive records of business processes, requirements, and solution designs for effective documentation management.
- Seeks and evaluates operational expense controls by looking at industry best practices, information, materials, and methods.
- Ensures that operational objectives, specific goals, measures, and metrics are established for each improvement initiative.
- Monitor the progress of planned improvement initiatives implementations to ensure timely action, appropriate management support, and achievement of expected benefits.
- Daily monitoring and action on store-submitted Store Connect tickets about store operations.

**Desired Skills & Experience**:

- Practical experience in business analysis, involving tasks such as gathering requirements, enhancing processes, analyzing data, and offering insights derived from data.
- Undergraduate / Bachelor degree or diploma in business analyses is an asset.
- Advanced knowledge and skills in Microsoft Office, specifically in Excel is required.
- Experience with analytical tools such as SQL, and business intelligence tools is an asset.
- Effective communication and interpersonal abilities are required, with the capacity to function both independently and collaboratively within a team.
- Strong analytical and problem solving skills.
- Must be detail conscious while demonstrating a high level of accuracy.
- Excellent organizational, planning and the ability to prioritize tasks.

**Location**: Gibraltar House, 77 Main Street, Winnipeg, MB

**Reports to**: Manager, Controllable Expense

We create a collaborative and constructive culture by:
Being Enterprising - Committing to our Customer - Working with Passion - Leading and Developing Others - Demonstrating Respect and Inclusivity - Building Trust

**A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.**

**For Internal Applicants Only**:
Salary Grade: TBD

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