Operational Systems Analyst

2 weeks ago

Winnipeg, Canada Manitoba Government Full time

**Operational Systems Analyst**:
SL1 Systems Analyst 1

Regular/full-time

Municipal Relations

Information Systems, Municipal Assessment and Advisory Services

Winnipeg MB

Advertisement Number: 40163

Salary(s): SL1 $49,004.00 - $58,460.00 per year

Closing Date: January 3, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

An eligibility list may be created for similar positions and will remain in effect until exhausted.

The Department of Municipal Relations works with municipal partners to build strong and healthy communities. This includes building municipal capacity, supporting and improving community development, planning and permitting, and strengthening collaboration and shared solutions with municipalities.

Conditions of Employment:

- Must be legally entitled to work in Canada

Qualifications:
**Essential**:

- Degree or diploma in Business Technology Management. An equivalent combination of related education, training and experience will be considered.
- Experience importing/exporting information data, creating reports and following operational processes.
- Experience with process reviews and analysis to ensure accuracy of information in assessment and identify patterns for errors to make recommendations.
- Strong interpersonal skills to develop, train and maintain effective working relationships with a variety of internal and external stakeholders.
- Effective organizational and time management skills to manage priorities and meet deadlines.
- Effective verbal communication to facilitate discussions, consultations and work collaboratively with clients.
- Effective written communication skills to produce reports, process documents and recommendations.
- Problem solving abilitiy to identify issues and provide resolution.
- Quality Assurance experience with testing complex modifications and test logs.

**Desired**:

- Experience with the Manitoba Assessment Valuation and Administration System (MAVAS) and the Manitoba Municipalities Online (MMO) interface to update assessment and tax processing.
- Experience providing Desktop Support such as creating user accounts, receiving/installing laptops and peripherals, and technical support.

**Duties**:
The Operational Systems Analyst provides management technical support and information relating to the primary processing of tax statements, assessment notices, and assists with updating information in the assessment and tax processing systems. This includes the Manitoba Assessment Valuation and Administration System (MAVAS), and the online interface for municipal administrators, Manitoba Municipalities Online (MMO). In addition, this position:

- Assists in the coordination of technical system upgrades
- Reports system analysis issues and their resolution to management
- Provides training to students to perform data entry and operational tasks, and runs adhoc reports/extracts
- Conducts Quality Assurance to maintain a high level of service and delivery
- Creates/updates users’ security profiles
- Triages technical requests (creating user accounts, software changes/enhancements) and assigns tasks to the Information Systems Branch (ISB) staff
- Conducts rigorous testing of new or changed technical operational departmental systems and websites
- Advertisement # 40163
- Service Centre 2
- Human Resource Services
- 360-1395 Ellice Avenue
- Winnipeg, MB, R3G 3P2
- Phone: 204-945-7182
- Fax: 204-948-2841

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

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