Field Service Tech

2 weeks ago

Kanata, Canada Digital Business Systems Inc. Full time

**Invest In Yourself & Grow With Digital Business Systems Inc.**

**Why Work With Digital Business Systems**
- You’ll have immediate high earning potential, plus performance-based incentives
- You’ll get career growth opportunities and ongoing professional development
- Develop and sharpen your professional and technical skills with world class training
- Enjoy a flexible work environment once you’re fully trained and producing great results
- Join a high energy, empowering culture

**Daily Responsibilities & How You**’**ll Succeed**
- Install printers and provide technical assistance with computer software pertaining to printer installations
- Recommend hardware and software improvements for optimal printer functionality
- Track customer issues and resolutions
- Qualifications:

- Previous experience in IT required, preferably knowledge on printer installation
- Strong troubleshooting and critical thinking skills; willingness to learn
- Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.
- Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
- Ability to maintain and complete accurate record keeping and processing of paperwork.
- We work in a team and you will have remote support, but you must be able to work independently when on customer location
- Vehicle for printer transportation, phone, and laptop provided - must have valid driver's license. You will be required to travel. Although most of the job will be in Ottawa/Gatineau - sometimes you may be asked to go to Cornwall or Kingston for example.
- Travel expenses will be covered (ie. company car, gas and insurance)

**Requirements (if you**’**ve got these, we want to speak with you)**
- Valid driver’s license (we provide an vehicle)
- Excellent people skills You love meeting new people and can easily establish relationships
- You’ve got computer skills (MS Office, Excel, Outlook, Word, PowerPoint, etc.)
- A College diploma or University degree would be great but are not required
- 5-years of previous technical experience with printing and IT
- English fluency is mandatory, and you must be eligible to work in Canada

We thank all applicants for their interest, but only those selected for an interview will be contacted.

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