Staff Technical Program Manager

3 weeks ago

Kanata, Canada Discovery, Inc. (Formerly Scripps Networks Interactive) Full time
Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. We're a premier global media and entertainment company offering audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. Our mission is simple. To be the world's best storytellers with world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.

Warner Bros. Discovery's DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery's continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport, MotorTrend, and many more.

The Global Partner Integration Team, within the DTC Global Platform Team, owns and manages Go to Market partner integrations for WBD. These integrations focus on back office systems, such as authentication, shared identity, billing and entitlement services, along with apps paces on affiliate owned equipment (Set top boxes). These integrations enable our partners to sell or bundle our services to their customers, and allow those customers access throughout our experiences. This team works with external affiliates and partners through the lifecycle of the integration, along with internal engineering, distribution, product and other stakeholder teams to efficiently launch these integrations.

The Job

The ideal candidate has a proven track record of executing complex technical programs while regularly communicating clearly with both internal and external stakeholders. The candidate organizes project timelines, secures commitments, manages risks, identifies the critical path and spots edge cases. They are a strong self-starter with the ability to oversee multiple complex programs and can drill into business data and research results to identify clear direction and focus for their tasks, projects and programs. They have exemplary written and verbal communication skills and proactively report to both technical and non technical stakeholders accurate program status, critical risks/ issues or escalations needed and proposed solutions. They must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

This role will support NORAM/LATAM territories . The ideal candidate has had experience working with multiple partners/ vendors, maintaining partner relationships while successfully driving delivery. The ideal candidate has ha d experience in project management and agile development methodologies with a proven track record of delivering results. They show good judgement making trade-offs between immediate and long-term business needs and share their learnings and knowledge with the team.

The Essentials

  • Bachelor's degree with 6-10 years of experience in technical project management.
  • Lead planning, execution and delivery of projects across multiple teams (product and technology) around the world
  • Lead bespoke partner integrations with STB components
  • Communicate clearly, analyze technical designs, organize project timelines, secure commitments, manage risks, identify the critical path, spot edge cases, triage bugs, review metrics and data, and monitor launch operations for large software projects
  • Anticipate bottlenecks, provide escalation management, and make trade-offs.
  • You have a solid understanding of software development methods like CI/CD, Agile Scrum, Waterfall, etc.
  • You have shipped multiple high impact projects and used data to assess their impact.
  • You have experience with all phases of project delivery from concept to production, including defining features and deliverables, securing team commitments, establishing a project charter, handling all communication and reporting, overseeing development & deployment, and performing retrospective assessment using data and key performance indicators.
  • You have demonstrated the ability to make decisions for more than one project or program area showing that your judgment is fungible, and you must be able to handle more than one project simultaneously and successfully.
  • You have repeatedly demonstrated the ability to understand organizational and corporate goals and ensured that your projects delivered what was required to hit these goals.
  • You MUST have experience with JIRA, Confluence, and Microsoft Suite of products.
  • Travel is required (when it's safe, due to the pandemic) both domestic and international averaging about 20%


The Daily

  • Scope: You demonstrate the capacity to drive programs that span multiple components and processes and can potentially span multiple teams. You are assigned to strategic and complex initiatives with many dependencies
  • Impact: You deliver features of medium to large complexity across mutliple technical areas. Your impact is not limited to a single org. You implement processes and activities that generally impact multiple components or services and possible other units, teams and projects. You know the functional areas and key points of contact for the teams that you work with. Y o u begin to play a leadership role within a set of similar techincal a reas and start driving things end-to-end with some guidance and mentorship.
  • Problem Definition & Complexity : You can spot waht requirements are missing from a request and ask the right questions to drive clarity. When necessary, you negotiate trade-offs within a project to speed up execution of the most important features / deliverables first. You play a leadership role in your team: they look to you for advice on how to plan and execute technical solutions for complex requests. You can quickl y modify plans across a program portfolio when one project's problems impact other projects.
  • Execution: You consistently align projects with organizational goals and have a proven track record of delivering high-impact results. Your data-driven approach enables you to assess project impacts and enhance productivity. Your holistic perspective extends across the company, and you're dedicated to continually improvi ng our capacity to deliver large projects effectively.
  • Influence: Your knowlede of your area is deep and people within your wider organization have begun to seek you out as a thought leader and expert. Your input is solicited for planning purposes as you are often right about what needs to be built and how. You play a leadership role in your team: they look to you for advice on the product direction, technical designs and operations. Y o u are often able to see problems be f ore they arise and use your influecne to solve them without esc al ation.
  • Process Improvement : You consistently apply processes and standards thoughtfully, idetifying the right amount of process and structure to achieve the correct outcome with the least overhead. Y o u evangelize new ideas and gain acceptance from a wide range of audiences. Y o u can independently identify new processes or elimaite ineffi ce ncies within your department.
  • Communication : Your written communication skills can be applied to business and technical documentation when needed for your project, and you have written one or more tehcnical design documents, executive project status reports, or retrospectives. You can communicate technical concepts in a way that is easily understood by both technical and non-tech nical stakeholders. You are the initial point of contact for business and technical stakeholders.
  • Mentorship : You provide mentoring to Senior TPMs and below on your team. You provide input to leadership on development needs and growth opportunities for team members but may not have suggestions on how to address them. You ask thoughtful questions and seek feedback to guide your self-directed growth as a TPM.


How We Get Things Done...

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits...

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.

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