Customer Experience Agent
2 weeks ago
Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Learn to identify customer needs or desires in order to recommend the appropriate product or service.
- Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
- Keep a record of incoming inquiries to be able to reference at a later date.
- Work with colleagues when necessary to resolve customer complaints.
- Provide feedback to other departments to help improve sales, marketing, and business processes.
- Learn about the products inside and out to be able to answer any questions from customers.
- Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Learn to identify customer needs or desires in order to recommend the appropriate product or service.
- Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
- Keep a record of incoming inquiries to be able to reference at a later date.
- Work with colleagues when necessary to resolve customer complaints.
- Provide feedback to other departments to help improve sales, marketing, and business processes.
- Learn about the products inside and out to be able to answer any questions from customers.
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Customer Experience Center Agent
4 weeks ago
Montréal, Canada Intelcom Full timeRide the next mile with us! - At Intelcom, the customer experience is at the heart of our DNA. As a Bilingual Customer Experience Center Agent, you will be responsible for answering phone calls from our business partners and customers with the goal of listening, understanding and resolving issues in a timely manner. You will have the chance to evolve within...
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Customer Experience Manager
1 month ago
Montréal, Canada Fujitsu Full time**Role Purpose** The Customer Experience Manager will lead a front-line team whose focus is about providing a friendly, knowledgeable, personalized and efficient IT experience for the Client’s employees. The Customer Experience Manager will work closely with the Service Delivery Manager and will ensure that all Service Desk Services, Delivery commitments...
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Experience Leader
4 days ago
Montréal, Canada GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
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Customer Service Agent
7 days ago
montréal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your compensati
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Customer Experience Agent
1 month ago
Montréal, Canada Alorica Full time**Ce que vous ferez**: Vous utiliserez votre attitude positive, votre nature bienveillante et votre client de premier ordre Des compétences de service pour avoir un impact sur la journée de vos clients. **What you'll be doing**: You will use your positive attitude, your caring nature, and your top-notch customer service skills to make an impact on your...
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Bilingual Customer Solutions Agent
1 month ago
Montréal, Canada Coca-Cola Canada Bottling Limited Full timeFacility Location - Montreal Work Location - Posting Locations - Montreal Department - Sales Operations Team 5 Job Function - Customer Care and Inside Sales Employee Type - Regular Employee FT Hourly Shift/Hours - **About This Opportunity**: As a full-time Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel...
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Customer Service Agent
1 month ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Customer Service Agent, Financing
7 days ago
montréal, Canada National Bank Full timeYoutube Video As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills. Your compensation The salary starts at $
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Customer Service Agent, Financing
1 day ago
montréal, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills.Your compensationThe salary starts at $23.50/
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Customer Service Agent
4 weeks ago
Montréal, Canada National Bank of Canada Full timeYoutube Video As a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. **Your compensation** The salary starts at $21.50/hour with two...
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Customer Service Agent
6 days ago
Montréal, Canada National Bank of Canada Full time**Primary Locations**:Montreal, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: We have many opportunities in our Montreal contact customer centre team. A career as an agent is to use your customer service skills to respond to the changing needs of our clients. The Customer Service Centre exists to help our...
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Customer Service Agent
6 days ago
Montréal, Canada National Bank of Canada Full time**Primary Locations**:Montreal, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: We have many opportunities in our Montreal contact customer centre team. A career as an agent is to use your customer service skills to respond to the changing needs of our clients. The Customer Service Centre exists to help our...
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Customer Service Agent
1 month ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Customer Service Agent
4 weeks ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
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Customer Service Agent
3 days ago
Montréal, Canada National Bank Full timeYoutube Video As a Customer Service Agent for our Montréal’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your compensation The salary starts at $21.50/hour with two salary...
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Advisory Agent
4 days ago
Montréal, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
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Agent Du Service Clientèle
6 days ago
Montréal, Canada Voxdata Full time**English version to follow** **Prêt à vous joindre à l'un des plus importants centres d'appels de Montréal ! VOXDATA vous attend !** Nous cherchons à agrandir notre équipe avec de nouveaux membres qui sont prêts à devenir nos prochains experts en offrant la meilleure expérience client possible ! **Voici quelques raisons pour lesquelles il fait...
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Customer Service Agent
5 days ago
Montréal, Canada Voxdata Solutions Inc. Full timeLooking for an ideal work environment where your communication skills will be put to good use? The VOXDATA family is waiting for you! Join a community of people for whom mutual aid, problem solving, and collaboration are fundamental values. **A day in the life of an agent...** In a call center like Voxdata, customer service offers you the best of both...
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Advisory Agent
1 month ago
Montréal, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
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Advisory Agent
1 month ago
Montréal, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...