Inside Sales Representative

3 months ago

Surrey, Canada Finning International Inc. Full time

Company:
Worker Type:
Permanent

Position Overview:
Join our team as an Inside Sales Representative and be the driving force behind an exceptional customer experience in our retail stores

As an Inside Sales Representative, you’ll guide customers from their initial inquiry through to final delivery, providing top-notch service at every step. Your proactive outbound calls to assigned accounts and leads will create new opportunities and attract more customers to our stores.

In this dynamic role, you’ll manage the entire sales process, from quotes to invoicing, coordinating with various departments to ensure smooth transactions. You’ll handle all walk-in traffic, providing product information, on-site demonstrations, and personalized quotes, aiming to close deals right in the branch. Your efforts contribute to strengthening our customer relationships and loyalty.

If you’re up for the challenge and ready to start your career with Finning, we are ready to hear from you

For this position, the expected total compensation is approximately $100,000 annually. This target reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Job Description:

- Engage customers through outbound calls to assigned accounts and leads to uncover equipment opportunities.
- Oversee the entire sales process, from quotes to invoicing, ensuring seamless coordination with various departments.
- Attract customers to the branch through calls and social media activity.
- Assist walk-in customers with inquiries about new, used, and rental equipment, providing product info, demos, and quotes.
- Implement retail and marketing campaigns within the branch, maintaining tidy and inviting customer areas.
- Organize retail layouts, merchandise, and marketing displays, acting as the primary contact for all customer experience and marketing efforts.

Qualifications:

- Previous experience in a related sales role is an asset.
- Proficient in Microsoft Outlook and basic computer skills.
- Self-motivated with strong initiative.
- Excellent conflict resolution and negotiation skills.
- Ability to persuade and influence others.
- Strong decision-making based on expertise.
- Exceptional customer service and interpersonal skills.
- Strong organizational, planning, and communication skills.
- Proven team player.

Why Finning?
- Join a great team that will support your growth and development.
- Permanent, full-time role with a competitive salary.
- Flexible option plan benefits with varying levels of coverage from day one.
- Matching pension contributions to help you save for the future.
- Employee Share Purchase program with matching contributions.
- RRSP and TFSA options through Sunlife.
- Paid vacation with an increasing allowance based on years of service.
- Training opportunities to learn about Caterpillar equipment.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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