Quality Assessment Representative

8 months ago


Regina, Canada Brandt Full time

Brandt is currently seeking a Quality Assessment Representative for our Regina Location.

Duties & Responsibilities
- Evaluating the quality of calls against pre-established criteria
- Providing feedback to representatives
- Assisting in initiatives for continuous improvement

LI-Onsite

**Required Skills**:

- Previous experience in customer service quality initiatives
- Excellent communication skills
- Proficiency in Microsoft Office
- Bilingual English/French is an asset but not a requirement



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