Housing Access Worker

3 days ago

Toronto, Canada Fife House Foundation Inc. Full time

**New Job Posting**

**No. of Positions**:1

**Category: Full Time Contract Position**

**Shift Rotation**: Up to 32 hours weekly until March 21, 2025 (Monday to Thursday, 9am-5pm or 10am-6pm, with an evening shift rotation every 2-3 months)

**Program**: Linkage to Care

**Reporting To**: Program Manager, Linkage to Care

**Pay Rate**:Starting at$20.75 per hour

**Fife House** is an innovative, client-focused provider of secure and supportive affordable housing and services for people living with HIV/AIDS in Greater Toronto. With approximately 110 staff working across 6 locations, in 2021-2022 Fife House served more than 945 residents and clients by providing supportive and transitional housing programs and outreach programs to homeless clients and their families.

**Fife House** understands that historically marginalized groups in our communities often encounter particular barriers to full access and participation. We, therefore, commit to actively dismantling all forms of racism and systemic oppression with GIPA/MEPA at the forefront, including in our own organization and across governance structures. As a settler agency, Fife House stands in solidarity with Indigenous and Black Peoples across Turtle Island and recognizes the role we have in the work of reconciliation and healing.

**ABOUT THE ROLE**:
Fife House is growing the Linkage to Care program which provides culturally-responsive and strengths-based intensive case management to Black, Indigenous, and Persons of Colour (BIPOC) living with HIV who have identified support needs relating but not limited to: physical health, medication access, mental health, substance use, criminal justice involvement, immigration, and/or precarious housing with the goal of improving housing stability. The Housing Access Worker will support individuals experiencing houselessness and precarious housing within the City of Toronto. The Housing Access worker will perform community-based outreach and intensive case management to a small caseload of individuals. This position will work directly with people living with HIV/AIDS who are houseless or at risk of being houseless outdoors, in shelters, and social service agencies. The goal of service is to connect clients to suitable housing resources and HIV care. The project will facilitate access to support services via referrals, provide complex systems navigation, and increase clients’ competency to advocate for themselves using a psychosocial rehabilitation approach to care.

**DUTIES & RESPONSIBILITIES**:

- Performs outreach in the community to clients living in shelter, on the streets, and/or staying in temporary housing to engage them in services;
- Completes intakes for clients eligible for the Linkage to Care program;
- Provide short-term one-on-one support to a small caseload of 10-15 individuals experiencing houselessness with the goal of securing suitable housing;
- Connects and refers clients to appropriate housing, housing supports, case management support, and other community partners to secure housing options and other supports as needed;
- Engage effectively with Black, Indigenous and Persons of Colour experiencing mental health, addictions, cognitive issues, physical health issues and/or homelessness;
- Use a harm reduction and strengths-based approach in service provision, acknowledging historical mistrust and fear of the target population in accessing services;
- Provide appointment accompaniment where necessary to promote health stability and connection to housing supports;
- Provide time-limited eviction prevention support and referrals to specialised services;
- Directly assist with clients' activities of daily living as it supports housing and health maintenance, including the acquisition of life skills such as hygiene, medication management, cooking, cleaning, shopping and budgeting;
- Engage in crisis intervention/prevention with clients, safety planning, and provide supportive counselling;
- Commit to the greater involvement and meaningful engagement of people living with HIV/AIDS (GIPA/MIPA) both as volunteers and staff within the agency and sector;
- Liaise with agency community partners and partnerships to support program development goals;
- Facilitate and attend case conference, discharge planning, and care coordination meetings, supporting client-identified goals;
- Document client-related and care coordination activities in the Ontario Community-Based AIDS Service and Evaluation (OCASE) and case management system Pirouette in an accurate and timely manner;
- Ensure client files, consents, and relevant information is updated regularly;
- Submit expense claims and relevant documentation in accordance with agency regulations;
- Working evenings and weekends will be required for this position;
- Co-supervise placement students with the Program Manager;
- Other duties as assigned by the Program Manager or management team;

**Qualifications**:

- A diploma/certificate in Social Services (or equival

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