Operator, Telephone Answering Service

3 weeks ago


Cornwall, Canada BearCom Canada Corp. Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- Private sector
- Telecommunications company
**Tasks**:

- Obtain and process information required to provide services
- Record and relay information
- Answer telephone and relay telephone calls and messages
- Address customers' complaints or concerns
- Access and process information
- Answer inquiries and provide information to customers
- Perform general office duties
**Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS Word
- Internet
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
- Client focus
- Punctuality
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Long term benefits**:

- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 32 to 40 hours per week



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