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Service and Operations Coordinator
1 week ago
Position:
Service and Operations Coordinator - Cornwall, ON
Location: 1440 Tenth Street E, Cornwall, ON, K6H 0C4
Job Status:
Full-time
Reporting to:
Administrative Service Supervisor
Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe Our trailer leasing, rental, maintenance, and repair services, keep transportation and logistics moving smoothly.
We believe in rewarding our employees for their exceptional skills and dedication.
That's why we offer our employees a range of attractive benefits that set us apart from the rest:
- We provide above average pay rates
- Paid Vacation and an additional 5 Personal Days
- Employer paid benefits package that goes beyond the basics, with up to $500 Healthcare Spending Account and EAP Program
- Pension plan with matching
- Recognition programs and awards
- Opportunities for growth and development
As a Service and Operations Coordinator in Cornwall you will oversee the rental counter and administration to ensure streamlined and customer focused operations day to day.
- Checkin and checkout of all trailers from the facility
- Create cases for chargebacks from inbounds and work closely with the Service Team
- Dispatch trailers to customers, deliveries and pickups as required
- Open and close rentals and leases
- Answer and followup on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive orders
- Open and close of Work Orders. Request purchase orders on customer chargebacks
- Update out of service status, physical characteristics, trailer conditions, tire depths, etc
- Send parts orders and packing slips
- Fluent in Canadian French and English
- Knowledge of trailer/transportation industry
- Intermediate computer skills
- Excellent customer service, organizational, and multitasking skills
If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.
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