Communications Clerk a

7 months ago

Dartmouth, Canada Nova Scotia Health Authority Full time

**Req ID**:174897**
**Company: Nova Scotia Health**
**Location**:Central** Zone, **Dartmouth General Hospital**
**Department**:IMIT Voice Services**
**Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)**
**Status: NSGEU** **Admin Professionals** Position**
**Posting Closing Date**:4-Mar-24**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
The Switchboard Operator/Receptionist is responsible for receiving and transferring all calls directed to patient rooms, the hospital general administration/operational lines and internal operator directed calls. This position receives the public at reception areas and directs/assists them to their destination. The incumbent is responsible for directing building exit procedures in the event of a fire or evacuation order. The Switchboard Operator/Receptionist provides internal operational services; i.e. pager issuance, information dissemination etc. The incumbent also assists patients and the public in local travel arrangements to their destinations.

**About You**:
We would love to hear from you if you have the following:

- Grade XII or equivalent education required
- Previous experience in health care/emergency or related field is an asset
- Knowledge in the operation of telecommunications equipment and basic computer skills
- Demonstrated effective communication and interpersonal skills
- Ability to respond to, follow and interpret emergency procedures
- Competencies in other languages an asset, French preferred

**A skills test may be included as part of the selection process**

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Permanent Full-time; 70 hours Bi-weekly
- This department operates 24/7; days, evenings and weekends are required

**Compensation and Incentives**:
$21.56 - 23.16 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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