Tier2 IT Support and Client Systems
2 weeks ago
Cloud9 Solutions is looking to add a Tier2 IT Support and Client Systems Administrator to Calgary to support our Calgary clients and assist our head office.
This role will assist with our helpdesk calls and tickets and be an escalation resource for our Service Technicians. They will also help with our clients' various projects and primary contact on different client accounts.
This person will need to be very organized and confidently work with and communicate with the clients' upper management personnel on technical and customer service issues.
There is also a requirement for networking experience, including enterprise-grade firewalls, Layer 2 and 3 switching and VLANs. Office 365 knowledge, including implementation and migration, is a plus, as is disaster recovery/business continuity planning and maintenance.
Mediatory Requirements
- 3 years of experience in IT Support and System Administration
- Networking experience including enterprise-grade firewalls, Layer2 and 3 switching and VLANs
- Office 365 knowledge, including implementation and migration, is a plus, as is disaster recovery/business continuity planning and maintenance.
- Extensive experience in Microsoft Server environments, including Active Directory, DNS/DHCP and GPO.
**Job Types**: Full-time, Permanent
**Salary**: $25.00-$35.00 per hour
**Job Types**: Full-time, Permanent
**Salary**: $25.00-$35.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Vision care
- Work from home
Schedule:
- 8 hour shift
Application question(s):
- Do you have a vehicle you can use for work and a valid driver's license?
- Do you currently live in Calgary?
- Are you a Permanent Canadian Resident?
**Experience**:
- Technical Support and Client Systems Administrator: 3 years (required)
Work Location: In person
**Salary**: $25.00-$35.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Do you have a valid Driving License?
- Are you a permanent Canadian resident?
Work Location: On the road
Expected start date: 2023-04-03
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