Full-time Customer Service Specialist

3 months ago

Regina, Canada Knight Archer Insurance Full time

If you are a problem-solver with an energetic and friendly attitude and a passion for exceptional customer service and continued learning then keep reading

Knight Archer Insurance (KAI) is looking for a full-time **Customer Service Specialist** based in our Regina offices.

**Get to Know Us**:
Knight Archer Insurance is the largest locally operated insurance brokerage in Saskatchewan and has been in operations for over 40 years. With humble beginnings in 1981 to current operations that span three provinces, we truly believe in our mission statement, “...making life easier.”

With over 150 insurance professionals, Knight Archer offers the most extensive service network in Saskatchewan. We are a full-service brokerage offering motor license issuing, personal and commercial, as well as life and group insurance. The team is rounded out with IT, Finance, and Human Resources divisions that allows us internal support for all areas of operations.

Knight Archer Insurance is an active partner in all the communities we serve and our culture is structured around our core pillars: outstanding customer experience, best business practices, a healthy workplace, a responsible environmental partner, and strong community partnerships.

We strive to create the best experience for our team by creating an inclusive, diverse, and collaborative environment that encourages learning and problem-solving on a daily basis.

**A Day in the Life**:

- Welcoming all customers in a timely and courteous manner.
- Primary in-person and phone contact for all clients.
- Issuing registrations and plates to clients for vehicles.
- Issuing driver’s licences for people new to Saskatchewan.
- Processing payments by cash, debit, credit, or personal cheque on client accounts while maintaining confidentiality.
- Contacting SGI support service while maintaining a positive working relationship.
- Accurately processing and recording payment for personal insurance policies.
- Working with computer programs such as Microsoft Office, SigXP, and SGI auto fund.
- Continuously learning and keeping up-to-date with SGI training sessions and online modules.
- Collaborating with teammates and other departments in a timely and effective manner.

**What You Bring to KAI**:

- Exceptional communication and conflict management skills.
- Flexibility in scheduling which includes evenings and weekends (approximately 20 hrs/wk).
- Exceptional organizational and prioritization skills.
- Exceptional time management and multi-tasking abilities that allow you to meet tight deadlines.
- Working proficiency in English, both written and verbal (bonus points for multilingualism).
- Respectful of one’s time and the ability to work on a defined schedule—punctual.
- Ability to work well both independently and collaboratively.
- Strong sense of personal ethics and the ability to maintain confidentiality.

**Education and Experience**:

- 1-2 years in customer service.
- Minimum grade 12 diploma, with bonus points for post-secondary work that is related to the position (office education, administration, etc.)
- Experience working in an office environment is preferred, but not necessary.
- Bonus points for additional certifications relating to any of the software mentioned.
- NIT completion or Restricted Auto License would be an asset.

*KAI is an equal opportunity employer that values a diverse workforce of creative minds.

**Job Types**: Full-time, Permanent

Pay: From $16.50 per hour

**Benefits**:

- Dental care
- Employee assistance program
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Work Location: In person

  • Full-time Customer Service Specialist

    6 months ago

    Regina, Canada Knight Archer Insurance Full time

    If you are a problem-solver with an energetic and friendly attitude and a passion for exceptional customer service and continued learning then keep reading! Knight Archer Insurance (KAI) is looking for a full-time **Customer Service Specialist** based in our Regina offices. **Get to Know Us**: Knight Archer Insurance is the largest locally operated...

  • Full-time or Part-time: Customer Experience

    1 month ago

    Regina, Canada Knight Archer Insurance Full time

    If you are a problem-solver with an energetic and friendly attitude and a passion for exceptional customer service and continued learning then keep reading! Knight Archer Insurance (KAI) is looking for a part-time **Customer Experience Specialist** based in our Regina offices. **Get to Know Us**: Knight Archer Insurance is the largest locally operated...

  • Full-time or Part-time: Customer Experience

    6 months ago

    Regina, Canada Knight Archer Insurance Full time

    If you are a problem-solver with an energetic and friendly attitude and a passion for exceptional customer service and continued learning then keep reading! Knight Archer Insurance (KAI) is looking for a part-time **Customer Experience Specialist** based in our Regina offices. **Get to Know Us**: Knight Archer Insurance is the largest locally operated...

  • Full-time Customer Service Representative

    6 months ago

    Regina, Canada ITM Instruments Full time

    _**CUSTOMER SERVICE REPRESENTATIVE**_ **-Fast paced** **-Constant time challenges** **-Efficiency** **-Must be a Google expert** **-Independent go getter** **Responsibilities and Duties**: - Attend in-house supplier training sessions and provide technical product information to customers; - Collaborate with established suppliers; - Create customer...

  • Part-time: Customer Service Specialist

    6 months ago

    Regina, Canada Knight Archer Insurance Full time

    If you are a problem-solver with an energetic and friendly attitude and a passion for exceptional customer service and continued learning then keep reading! Knight Archer Insurance (KAI) is looking for a part-time **Customer Service Specialist** based in our Regina offices. **Get to Know Us**: Knight Archer Insurance is the largest locally operated...

  • Customer Service Representative

    5 months ago

    Regina, Canada Group Medical Services Full time

    At GMS Health and Travel Insurance, we've been helping Canadians feel protected and live well for more than 70 years. We care about our customers, our community and each other. We've also been named one of Saskatchewan's Top Employers for eleven years! Think you'd like to be part of a team that truly takes care of our customers, our communities and each...

  • Customer Support Specialist

    6 months ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Support Specialists at We An-Ser Communications Group!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the...

  • Customer Support Specialist

    2 days ago

    Regina, Canada We An-Ser Full time

    **Immediately hiring Full Time Customer Support Specialists at We An-Ser Communications Group!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the...

  • Medical Receptionist

    7 months ago

    Regina, Canada Specialist Medical Office Full time

    Seeking a highly motivated individual to join our team in a very busy specialists office. You will need to be able to perform under pressure, be a fast learner, willing to work flexible hours, and ready to under take various office tasks. Previous medical office experience and experience with Accuro would be an asset. The position will include but may not be...

  • Customer Support Specialist

    3 days ago

    Regina, Canada We An-Ser Full time

    Immediately hiring Full Time Customer Support Specialists at We An-Ser Communications Group!What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position...

  • Customer Service Specialist

    5 months ago

    Regina, Canada Convoy Supply Full time

    **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...

  • Customer Service Specialist

    4 weeks ago

    Regina, Canada Convoy Supply Full time

    **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope...

  • Customer Service Representative

    5 months ago

    Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Service Representative - Regina, SK **Key...

  • Full-time Driver

    4 weeks ago

    Regina, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Regina, Saskatchewan Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill...

  • Patient Services Specialist

    5 months ago

    Regina, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Customer Service Specialist

    2 weeks ago

    Regina, Saskatchewan, Canada Saskatchewan Ltd. Full time

    We are seeking a Customer Service Specialist to join our team at Saskatchewan Ltd. in a role that requires excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.About the RoleThis is a full-time position working 40 hours per week. The successful candidate will be responsible for serving...

  • Customer Service Specialist

    3 weeks ago

    Regina, Saskatchewan, Canada Brandt Full time

    Brandt is seeking a skilled Customer Service Specialist to join our Regina location.Job Summary:We are looking for a highly motivated and customer-focused individual to provide exceptional support to our customers. As a Customer Service Specialist, you will be responsible for resolving technical issues, providing consultation, and delivering outstanding...

  • Beauty Specialist

    1 week ago

    Regina, Saskatchewan, Canada Passion Salon and Spa Full time

    We are looking for a skilled Beauty Specialist to join our team at Passion Salon and Spa. As an Eyelash Extensions and Customer Service expert, you will be responsible for providing exceptional service to our clients while showcasing your expertise in eyelash extensions.About the JobThis is a full-time position with a permanent contract, requiring 30-40...

  • Community Support Worker-full-time

    6 months ago

    Regina, Canada TurningLeaf Community Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...

  • Customer Service Specialist

    5 months ago

    Regina, Canada Paladin Airport Security Services Full time

    Customer Service Specialist (Facilitator)-Bilingual (FR/EN) We are currently hiring a full-time Facilitators based out of the Regina Airport. **Why Paladin?** **Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.** - You receive top industry wages -...