Automotive Service Advisor
1 week ago
Apply locations Regina, SK time type Full time posted on Posted 2 Days Ago job requisition id R1805
Company: Capital Automotive Group Inc./ DBA Capital Automall
Are you Sales driven?
Do you have a passion for the automotive industry?
Then we have a Permanent Full-time position open for an individual like yourself. We are looking for a Service Specialist to join our Business Development Centre (BDC)
The BDC Service Specialist will assist Capital Auto Group's Service department by receiving all incoming service calls, scheduling appointments, and reaching out to our current customer base due for regular maintenance. You would be a key member of the team to establish relationships with our customers and drive business in the Service Department.
If you are hard-working, passionate, and determined then the Capital Automotive Group is for you
The Job- Ask the customer qualifying questions to uncover needs, and directs calls appropriately
- Ensure that service advisors receive messages promptly
- Make service appointments if service advisors are unavailable; route appointment information to the appropriate service advisor
- Provide reporting to dealership management
- Seek opportunities to drive our Service department, generating new business and looking for opportunities for service appointments with existing customers
- High school diploma or equivalent
- Excellent oral, written, and interpersonal communication skills
- Extensive customer service or sales background is an asset
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem-solving skills
Capital Automotive Group stands out among the rest - we truly value our people and their contributions We offer challenging, meaningful work in a dynamic environment, exceptional leadership and mentorship opportunities, and the support to succeed. b>
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
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