Night Auditor/front Desk Agent
5 months ago
We are currently recruiting for a Full Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you
**Duties and Responsibilities**
Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Verifies all account postings and balances made during the day by front desk cashier and agents.
Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Run End of day process / Night audit process on the Property management software.
**Key Responsibilities**
Posts guest charge purchase transactions not posted by the front office cashier.
Transfer charges and deposits to master accounts.
Verifies all account postings and balances.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operations for management.
Run end of day process in property management software (PMS).
Understand principles of auditing, balancing, and closing out accounts.
Knows how to operate PMS, computers, and other front office equipment.
Understand and knows how to perform check-in and check-out procedures.
**Key Goals**
Provide outstanding customer service in an efficient and professional manner
Increase pre-arrival reservations for dinner & activities
Maintain a clean and organized working environment
Be supportive of your team
Work in coordination with all other departments
Achieve 90% guest satisfaction rating
**Requirements**:
High school diploma I
Must be able to understand, speak, read and write English at a high school level.
Knowledge of hotel property, facilities, history and region
Experience providing excellent customer service in a fast-paced environment.
Able to perform high-quality work while unsupervised.
Able to handle money accurately and operate a point-of-sale system and property management system
Ability to work in a fast-paced work environment and deliver orders in a timely manner
Education: High school graduate or equivalent. Strong English language skills.
Experience: Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks.
Physical Environment
Utilizing equipment and cleaning products.
Must be able to lift 25lbs
Must be able to work in a fast paced, sometimes noisy environment
Valid Canadian work visa and/or Canadian residency
**Job Types**: Full-time, Part-time
Pay: From $16.75 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Night shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
Work Location: In person
-
Night Auditor/front Desk Agent
5 months ago
Regina, Canada Courtyard Regina Downtown Full timeWe are currently recruiting for part time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...
-
Relief Night Auditor
4 months ago
Regina, Canada Wingate by Wyndham Regina Full timeWe are looking for a Full Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...
-
Full Time Night Auditor
5 months ago
Regina, Canada Wingate by Wyndham Regina Full timeWe are looking for a Full Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...
-
Part Time Night Auditor
2 weeks ago
Regina, Canada Wingate by Wyndham Regina Full timeWe are looking for a Part Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...
-
Full Time Night Auditor
2 months ago
Regina, Canada Wingate by Wyndham Regina Full timeWe are looking for a Full Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...
-
Part-time Front Desk Agent
4 months ago
Regina, Canada HomeSuites Regina Full timeThe HomeSuites Regina Eastgate is hiring a Part-Time Front Desk Agent to work Saturdays from 7am-3pm. We are looking for someone who has worked in the hotel industry who will understand the requirements of this role. The Front Desk Agent must be upbeat, friendly and customer service oriented as they are the first point of contact for guests. They are...
-
Guest Service Agent
5 months ago
Regina, Canada Courtyard Regina Downtown Full timeWe are currently recruiting for a Full Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in...
-
Night Audit
5 months ago
Regina, Canada The Atlas Hotel Full timeSalary: The Atlas Hotel's passion is to be Regina's favorite hotel, providing unique and delightful experiences to our guests through the best hotel team in the city. The Atlas Hotel is an independent, local, family-owned and operated hotel that prides itself on investing in our property and people, fostering in a fantastic workplace for our staff and...
-
Part-time Front Desk Agent
6 months ago
Regina, Canada d3h Hotels Full time**The Job**: The HomeSuites Regina Eastgate is hiring a Part-Time Front Desk Agent. **Home Suites Regina East
-
Front Desk
5 months ago
Regina, Canada Canadian Association of Medical Aesthetics Full timeWe are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient front desk operation. The position will require availability on...
-
Full-time Hotel Front Desk Agent
5 months ago
Regina, Canada Days Inn Regina East Full timeThe Days Inn Regina Eastgate is looking for a Permanent Experienced **Full-Time Front Desk Agent. **8 hours shifts will be from **7 am-3 pm**. Open availability to work both weekdays and weekends is required. If you have a strong customer service background and/or hotel experience, we would like to hear from you. You must be a driven, self starter who is...
-
Part-time Night Auditor
6 months ago
Regina, Canada d3h Hotels Full time**The Job**: Are you a 'night owl' looking to supplement your income with a part-time position? The HomeSuites Regina East is seeking a Part-Time Night Auditor. **Home Suites Regina East
-
Front Desk Coordinator
1 month ago
Regina, Saskatchewan, Canada The Atlas Hotel Full timeReceptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at The Atlas Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing switchboard operations, and ensuring seamless hotel operations.Key Responsibilities:Switchboard Operations: Answer...
-
Front Desk Coordinator
1 month ago
Regina, Saskatchewan, Canada The Atlas Hotel Full timeReceptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at The Atlas Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing switchboard operations, and ensuring seamless hotel operations.Key Responsibilities:Switchboard Operations: Answer...
-
Front Desk Coordinator
3 weeks ago
Regina, Saskatchewan, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional support to our clients in Regina, Canada. As a key member of our team, you will be responsible for managing incoming calls, scheduling appointments, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Answer...
-
Full-time Hotel Front Desk Agent
1 month ago
Regina, Canada Days Inn Regina East Full time**Please note: You must be legally entitled to work in Canada as the employer does not have a labor market opinion that would support a foreign worker.**_ Duties include but are not limited to: - Recognizing and greeting the guests. Responding appropriately to information requests. - Using suggestive selling techniques to sell rooms and advance...
-
Full-time Hotel Front Desk Agent
2 months ago
Regina, Canada HomeSuites Regina East Full time**Please note: You must be legally entitled to work in Canada as the employer does not have a labor market opinion that would support a foreign worker.**_ Duties include but are not limited to: - Recognizing and greeting the guests. Responding appropriately to information requests. - Using suggestive selling techniques to sell rooms and advance...
-
Front Desk Administrator
17 hours ago
Regina, Saskatchewan, Canada Saffyre Salon and Spa Full timeWe are seeking a highly organized and detail-oriented Front Desk Administrator to join our team at Saffyre Salon and Spa. In this role, you will be responsible for greeting clients, providing basic information, and directing them to the appropriate service areas. You will also be responsible for ordering office supplies, recording and relaying information,...
-
Service Desk Support Specialist
3 weeks ago
Regina, Saskatchewan, Canada Government of Saskatchewan Full timeJob Title: Service Desk AgentWe are seeking highly motivated and skilled individuals to join our team as Service Desk Agents. As a Service Desk Agent, you will be responsible for providing front-line IT support to our employees, ensuring that they have the necessary tools and resources to perform their duties effectively.Key Responsibilities:Provide...
-
Front Desk Receptionist
4 weeks ago
Regina, Canada Trinity Manor Full time**Job Summary** **Duties** - Greet and welcome clients as they arrive, ensuring a positive first impression. - Answer phone calls promptly and professionally, utilizing effective phone etiquette. - Schedule appointments and manage the calendar for the office. - Maintain accurate records using QuickBooks and other computerized systems. - Assist with...