Assistant Property Administrator

3 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
Housing

**Important Notices & Amendments**:
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements including hybrid work arrangements to support better work-life balance for our employees. Where operational needs align, and while ensuring business requirements and customer service expectations are achieved, employees may have an opportunity to work within a hybrid model, combining working from home and working in the office.

**Temporary Duration**:
Approximate Duration: 24 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

Job Summary

Salary Pending Review

Responsible for supporting the Property Administrator team in the management of their assigned affordable housing portfolios by performing property management functions/tasks, including routine inspections of housing units for maintenance requirements, ensuring the completion of rent services logistics, overlooking services contractors and assisting in incidence investigations.

**Education**:

- Diploma from a 2-year college program in Social Services, Business Administration, Paralegal, or other related fields
- Course/Certificate Rent Geared to Income (RGI) training is preferred
- Certificate or diploma from a recognized property management training course (e.g. Institute of Housing Management) is preferred

**Knowledge**:

- At least 2 years’ experience in social housing and/or property management sector
- 3 years in social housing and/or property management sector is preferred
- Knowledge of all relevant legislation and regulations including but not limited to; the Housing Services Act, Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, the Residential Tenancies Act, Occupational Health and Safety Regulations, Ontario Fire Code, Freedom of Information and Protection of Privacy Act, Workplace Hazardous Material Information Systems and the Construction Lien Act
- Knowledge of contract administration and performance measures
- Bilingual English and French is considered an asset
- Some technical knowledge related to construction and design, property maintenance, energy conservation and building systems
- Ability to read and interpret common/basic blueprints and schematic drawings
- Ability to estimate construction/repair costs for common/routine issues related to residential buildings

**Responsibilities**:
**_ Ensuring the completion and accuracy of tenant services logistics, including annual audit for qualifying subsidy packages, reviewing pending rental payment approvals and other services related to tenant responsibilities, enrollment and payment, including but not limited to: (35% of time)_**:

- Investigate suspected cases of misrepresentation of income, calculate and make recommendation for action to Property Administrators, upload documents into Yardi, follow-up with tenant regarding repayment agreement and advise finance
- Conduct collection calls and follow up with tenants
- Approve RGI calculations and report discrepancies to TSR
- Prepare and process N4s and complete necessary follow-up
- Assist with tenancy ag

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