Service Coordinator I

3 weeks ago

Camrose, Canada Catholic Social Services Full time

**_Catholic Social Service is currently recruiting for a permanent part-time (35 hrs/week) Service Coordinator I in Camrose._**

The Service Coordinator is responsible for the coordination of support services to individual clients and their families impacted by prenatal alcohol exposure or FASD. This position will be tasked with conducting initial intake and assessment, service planning and conducting follow up meetings to verify that the needs and requirements of individuals and their families are being met. The Service Coordinator will connect the family to appropriate social service providers as necessary. Other duties will include creating and maintaining case files in a confidential manner, acting as a point of contact for various support service agencies and as an advocate for the client.

**Skills and Abilities**:

- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Strong knowledge of community resources.
- Computer literacy, including effective working skills of MS Word, Excel and Outlook required.
- Excellent teamwork and team building skills.
- Sound leadership and staff management skills.
- High degree of resourcefulness, flexibility, and adaptability.
- Able to effectively communicate both verbally and in writing.
- Politically and culturally sensitive.
- Experience and knowledge in the area of addictions and mental health.
- Experience and knowledge in home visitation an asset.
- High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
- Strong morals and ethics, along with a commitment to privacy.
- Must be able to be depended upon to plan and organize work effectively and ensure its completion.
- Program planning and development skills an asset.

**Education and Qualifications**:

- Diploma or Degree in Human Services (or equivalent)
- Minimum 1 year experience working with individuals with complex medical and behavioral needs
- Supervisory experience is considered an asset
- Valid First Aid and CPR
- Criminal Record Check
- Child Intervention Record Check
- Clear and current driver's abstract
- A vehicle and valid class 5 driver's license - requirement to transport clients in your personal vehicle
- Proof of vehicle insurance showing $2 million liability coverage

**What we Offer**:

- The salary range for this position is **$21.29 to $23.96 per hour** based on qualifications and experience.
- Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.

**About Catholic Social Services**:
CSS is an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1800 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

We welcome and celebrate the diversity of our employees and volunteers who choose to work with our Agency in support of our mission, values, and principles. We employ and serve people of all faiths, or no faith, while respecting all backgrounds and experiences.

**Our values are at the core of everything we do**
- **Humility**: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
- **Compassion**: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
- **Respect**: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

**How to Apply**:
**_We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith._

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