Business Operations Specialist

1 month ago

Ottawa, Canada Kinaxis Full time

At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need - everything from medicine and cars, to day-to-day items like toothpaste - make it to market and into our hands when we need them with mínimal ecological footprint.

We make the world better, and you can too.

**Business Operations Specialist**:
**Job location**: our office in Ottawa, Canada. We work in a hybrid model, therefore you will be expected to be in the office of 3 days per week

**About the team**:
As Business Operations Specialist, you will contribute to our Kinaxis Office of Strategy and be part of an energetic team that focuses on our Academic Program plus Thought Leadership and Industry Outreach (TLIO).

Reporting to our Senior Director, Industry Outreach and Academic Alliances, you will contribute to the voice of why Kinaxis matters to professors and students across the globe. You will play a role in advocating and tracking our academic reach and influence. You will have the unique opportunity to analyze academic/ student inquiries and identify emerging teaching trends to inspire the next generation of supply chain leaders. You will contribute to the talent acquisition of future supply chain, data, and analytics leaders for Kinaxis and our customers.

Additionally, you will exemplify our brand values and amplify Kinaxis thought leadership when supporting academic-industry collaborations/ events and TLIO forums. You will collaborate across our team and demonstrate a passion for executing.

**What you will do**:

- Expand brand credibility by making thought leadership assets easy to access using company tools like Highspot.
- Coordinate all aspects of Kinaxis guest lectures in the classroom - from pre-guest lecture communications to sending post guest lecture survey and evaluating results.
- Collaborate with our Talent Acquisition team on ideas to identify future talent and build talent pipeline.
- Coordinate across the TLIO team and support event planning for various outreach.
- Drive efficient ways of tracking team metrics and manage consistent and accurate inputs to Wrike.

**What we are looking for**:

- Bachelor's degree in analytics, communications, journalism, operations, marketing, supply chain, or related field
- 5+ years' experience managing projects with attention to detail and contributing to a team with an innovative mindset. Note: Event management experience a plus.
- Exceptional communication and relationship building skills with a focus on customer satisfaction.
- Adept in Power Point, Miro, and social media communications. Plus, experience tracking and communicating metrics in Wrike. Technical knowledge of Wrike is an asset.
- Demonstrated ability to coordinate projects and use collaborative tools. Comfortable using knowledge management tools such as Confluence and communication portals such as Highspot.

**What we have to offer**:

- **Challenging Work - **We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never "done. That's because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about.
- **Great People - **We take our work seriously, but we don't take ourselves too seriously It's in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
- **Global Impact -** As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
- **Diversity, Equity and Inclusion** - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others' differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.

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