Customer Service Clerk

1 month ago


North Bay, Canada Paragon Bay Group Ltd. Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- In shop
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Receive and log complaints
**Type of service and repair**:

- Computers and peripherals
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
- Manual dexterity
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Values and ethics
- Ability to multitask
**Screening questions**:

- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Long term benefits**:

- Life insurance
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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