Manager, Disability Management
4 months ago
**Pclass #**
- A9897**Who We Are**
- We acknowledge that Vancouver Community College (_VCC_) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._
For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.
- At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.-
**Position Summary**
- Reporting to the Associate Director, People Relations, the Manager, Disability Management & People Relations is responsible for developing, implementing, managing and monitoring the organization’s Disability Management program, resources, structure, workflow and services for employees’ medical absences, accommodation and return to work obligations. Ensures accommodation cases are managed in an integrated, efficient and effective way that aligns with the underlying principles of equity, diversity and inclusion. Provides consistent interpretation and administration of the program’s policies and procedures. Represents Disability Management at relevant internal/external meetings as required. The incumbent establishes and maintains effective working relationships with employees, leaders, union representatives, lawyers, and external agencies and plans, assigns, reviews and supervises the work of employees.**Duties & Responsibilities**
**Strategic and Operational Planning**
- Participates as a member of the People Services leadership team. Contributes to the planning and development and implementation of the People Services Strategic plan.
- Oversees and implements strategic and operational projects related to portfolio responsibilities including Disability Management and Duty to Accommodate Program ensuring timelines, budgets and deliverables are met and align with strategic goals and objectives.
**Accommodation and Disability Management Program**
- Develops, implements, manages and monitors VCC’s Disability Management program, improving disability management processes, creating modified work opportunities, and fulfilling accommodation obligations and Duty to Accommodate program; leads the development and maintenance of templates, tools, workflow and processes for identification, tracking and communication.
- Reports on the status of program deliverables and major issues/obstacles encountered. Makes recommendations regarding required changes to remove barriers and enhance program delivery.
- Collaborates with Associate Director, People Relations and People Relations Advisors, and relevant stakeholders in the development and update of program policies and procedures in accordance with program terms of reference and organizational directives.
- Works with relevant stakeholders to establish communication vehicles to provide information to employees regarding the program and related obligations as well as opportunities and initiatives to promote employee practices that contribute to health and well-being, as well as orientation or training on program objectives.
- Develops proactive relations with Unions and other stakeholders and creates mechanism for dialogue and dispute resolution.
- Develops metrics and targets to measure success of program, oversees collection of statistical and performance data and issue identification, and recommends program changes based on analysis and reporting of data.
- Monitors and calculates program cost savings and prepares related written reports, analyses and presentations for management, leadership and executive team.
- Develops and delivers education and training programs for administrative leaders and employees on a variety of LR/Disability Management program.
- Maintains current knowledge on Accommodation/Disability Management, programs, issues and trends.
- Reviews and analyzes the quarterly and annual utilization and statistical reports received from benefit and EFAP carriers and makes recommendations to the Associate Director, People Services on opportunities for improved processes and practices.
**Labour Relations**
- Provides advice and assistance on disability management issues; participates in matters of Human Rights complaints, arbitration and grievances; confers with Union representatives to reach agreement on issues, exchange information and resolve problems or disputes as appropriate on health and attendance management plans.
- Ensures that practices are applied in a consistent and appropriate manner; investigates complaints and issues and takes co
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