Labour Relations Manager

4 weeks ago

Vancouver, British Columbia, Canada Disability Solutions Full time
Job Summary

The Labour Relations Manager is responsible for collaborating with leaders to identify and prepare arguments to defend the company's position on Labour Relations (LR) issues. The role establishes, maintains, and fosters a solid working relationship with union representatives, colleagues, and clients to promote a cooperative and effective LR climate.

Main Responsibilities

Labour Relations

Act as a partner to leaders by providing knowledge of how to properly handle LR issues, and provide advice on resolution

Interpret clauses in the collective agreement and apply them tactfully to ensure effective and informed decision-making

Collaborate with the business to identify and prepare arguments to defend the company's position on LR issues

Offer assistance to line management in grievance handling and administration of collective agreements and all other corporate policies applicable to unionized employees with a particular focus on outreach and education with CN first-line supervisors

Hold meetings with union representatives to resolve grievances before proceeding to arbitration

Prepare and present grievances at arbitration

Prepare and conduct training on assorted LR matters such as collective agreement interpretation and application, Canada Labour Code, attendance, discipline, and effective conflict resolution

Manage people to drive and influence change efforts and create opportunities to involve others in the management of change

Develop synergies between teams in order to improve performance and embrace a team-over-self mindset

Develop and align the organization on an inspiring functional vision, deliver messages with impact, and engage people so they provide their best work, while ensuring understanding of complex information by different audiences

Provide resources that are aligned with employees' career interests through projects and development opportunities

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and manage stress. The role requires regular monthly travel (up to 25%), and may be required to respond to client inquiries outside of the regular workweek.

Requirements

Experience

Labour Relations

Minimum 5 years of labour relations experience

Experience interpreting and applying collective agreements and relevant federal employment legislation

Experience in the federal sector and Transportation sector

Experience managing a grievance process, including preparation of material for arbitration

Experience preparing and presenting LR positions and arguments during union and management meetings, at arbitration, and at the bargaining table

Experience assessing and analyzing operational issues and making impactful recommendations

Education/Certification/Designation

Bachelor's Degree Labour Relations or equivalent

Master's Degree in Labour Relations

Competencies

Collaborates with key internal stakeholders to enable higher productivity

Deals with pressure and change by staying calm to quickly adapt to changes

Inspires others with impactful communications and adapts to the audience

Shares timely information within and across functions to get things done effectively

Applies analytical thinking to make recommendations that pursue sustainable performance

Makes informed and timely decisions to get things done

Initiates and drives organizational changes to enable business transformation

Influences by translating expertise into practical business outcomes

Leverages feedback and coaching to improve performance

Technical Skills/Knowledge

Knowledge of LR principles

Ability to analyze complex information and asks probing questions to formulate substantive recommendations or make decisions that consider a longer-term view

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Fluently bilingual both written and verbal (English, French)

This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.

About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500-mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability, and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America's safest, most inclusive, and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms, or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

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