Customer Support

3 months ago


Huntsville, Canada Alliance Group & Staffing Full time

**Job Overview**

**Responsibilities**:

- Work in compliance with the provisions of the Occupational Health & Safety Act and regulations
- Use or wear the equipment, protective devices or clothing that MBRP requires to be used or worn
- Report to your Supervisor the absence or defect in any equipment or protective device of which you are aware and which may endanger yourself or another worker
- Report to your Supervisor any contravention of the Occupational Health & Safety Act and regulations or the existence of any hazard you observe
- Comply with MBRP Policies and Procedures that apply
- Report to Customer Product & Support Manager

**Job Specific Duties**:
**Order Entry**
- Send pick slips to warehouse for in stock orders to be processed
- Edit and maintain the orders as requested by customers/sales team
- Confirm supporting documentation (pricing, discounts, special items) with Account Clerk
- Sales Support
- Monitor credit limits for customers and advise Director of Finance when over

**Customer and Product Support -**
- Respond to e mails requesting stock checks, shipment status, pricing etc.
- Enter freight lines for shipping on single and truck orders

**Preferred Skills**
- Ability to multitask
- Communicate effectively
- Strong computer skills
- Attention to detail

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: $20.00 per hour

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person


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