Sales Support Assistant

1 month ago

Huntsville, Canada ITOCHU Building Products Holdings, Inc. Full time

Overview:
**Daiken North America LTD** is seeking a **Sales Support Assistant** for our **Huntsville**, **ON** facility, (formerly Panolam Industries LTD).

The **Sales Support Assistant** position, reports to the Vice President of Sales and is responsible for reviewing, processing, entering, and revising customer orders.

**Daiken North America LTD is** located in beautiful, tranquil Huntsville Live, Play, and Work all in one location Get away from the city challenges and enjoy our cottage country**

This is a very exciting time to join our company.

We are continuing to grow, introducing new products, making technological investments, and implementing innovative marketing strategies.

We are also focused on our people - our most important resource.

At** Daiken North America LTD** we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.

**Why join Daiken?**
- A culture that values opportunity for growth, development and internal promotion
- Competitive compensation pay rate of $46,850 to $52,050 CAD
- Extended Health Care plan that includes medical, dental and vision benefits
- Registered Pension Plan with company match
- Work Schedule: Monday through Friday 8 hours a day; at times more than 8 hours

**Responsibilities**:
**RESPONSIBILITIES**:

- Review, process, enter and revise customer orders
- Communicate all order related activities to customers
- High level of communication between production, customer service, the customer, sales representatives, and our corporate office
- Track and maintain order data for lead times and allocation accuracy
- Confidentiality regarding pricing and market conditions
- Monitor customer specific programs
- Assist with special projects as assigned
- Support sales department
- Inventory management, invoicing, and handling customer complaints
- Promote continuous improvement

Qualifications:

- Must be able to speak and write English. French is an asset
- Excellent computer skills with Microsoft Office experience
- Minimum 1-year previous office experience
- Must maintain accurate and legible records
- Have excellent communication, organizational and interpersonal skills
- Adaptable and able to work as part of a team

Daiken North American Ltd is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibilities for Ontarians and Disabilities Act.

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