Quality Assurance Manager
2 weeks ago
**QUALITY ASSURANCE MANAGER**
We are seeking a Quality Assurance Manager to manage our quality system strategy by formalizing and implementing a cohesive quality system with our teams in Montreal and Asia. You will be supporting quality initiatives for a fast growing organization with multiple in house and private label brands. We are looking for someone who is capable of focusing on the details, be results driven, and has strong motivation skills.
**RESPONSIBILITIES**:
- Manage the quality system activities for the product and supply base including developing and implementing the system, and maintaining its data.
- Work with overseas team on the implementation of these quality systems and drive continuous improvement in supply base.
- Develop and manage quality metrics and incorporate them into a scorecard system that will highlight performance of quality system.
- Collaborate with Montreal and Asia team to foster a continuous improvement culture within company and with our suppliers.
- Review and approve adverse event records and activities to assure product compliance.
- Manage communications with retail partners regarding our quality processes, how product complaints are being addressed and report on return trends.
- Investigate customer complaints and communicate internaly and externaly corrective actions and timing.
- Serve as a topical expert in applicable domestic and international regulations and standards.
- Participate in implementation of Quality Systems like ISO system.
**QUALIFICATIONS***:
- 3-5 years experience as a Quality Manager in a corporate environment
- Familiar with Quality Management Systems like ISO 9000
- Six Sigma / Lean Black Belt Certified
- Experience developing and implementing quality systems
- Ability to writing quality procedures and work instructions
- Knowledge of product reliability testing and statistics. (preferred)
- Excellent analytical and problem-solving abilities
- Able to collaborate and positively influence others
- Great team player with strong interpersonal skills
**Job type**:Full Time
- **_Full-time position with a competitive salary and comprehensive benefits program, including hybrid work schedule, extended medical/dental/vision, RRSP plus company match, EAP, discount program, holidays and Summer Fridays_
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