Field Service Technician
5 days ago
**Job**: Field Service Technician
**Type**: Permanent employment
**Functional area**: Technical Customer service
**The position will be included within the technical service team responsible for the installation and maintenance of VC999 equipment.**
**Workplace**:
The headquarters of the company in Canada is in Drummondville, QC.
Work mostly in Quebec province but frequently Maritimes, Eastern Ontario and Western Canada.
Should have a valid driver’s license and eligible to travel in the US.
Possible to travel for different trainings and shows across North America.
**Tasks**:
- Below are the main tasks that will be entrusted, the list is not exhaustive and other tasks may be assigned:
- Installation of packaging lines
- Technical assistance in the territory of Eastern Canada
- Technical support to the sales force
- Customer service satisfaction
Knowledge, Skills & Abilities:
- Previous field service work experience preferred (hands-on equipment/machine repair)
- Previous packaging and thermoforming experience would be an asset
- Analytic skills are a requirement
- Mechanical, electrical and pneumatic schematic reading skills
- Mechanical, electrical, pneumatic and machine shop skills
- Previous supervising or management experience would be greatly considered as an asset
- Autonomy and strong relational skills
- Good communication skills
- Teamwork skills
- Attitude to problem solving
- Knowledge of English and French, spoken and written
- Good knowledge of the main computer systems (Windows, MS Office, Word, Excel)
- Ability to work unsupervised
**Offer**:
- Salary over average to be discussed according to experience
- Monthly car allowance
- Cell phone, Laptop
- Company credit card
Complete Benefit Plan:
- Company pension plan
- Disability insurance
- Extended health care
- Life insurance
- Salary insurance
Schedule:
- Monday to Friday
**Experience**:
- Mechanical : 5 years (minimum required)
- Electrical : 5 years (minimum required)
- Any other field experience will be considered.
Willingness to travel:
- 75% (required)
**Salary**: $70,000.00-$100,000.00 per year
**Benefits**:
- Automobile allowance
- Company pension
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
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