Field Service Technician

5 days ago


SaintGermaindeGrantham, Canada VC999 Canada ltd Full time

**Job**: Field Service Technician

**Type**: Permanent employment

**Functional area**: Technical Customer service

**The position will be included within the technical service team responsible for the installation and maintenance of VC999 equipment.**

**Workplace**:
The headquarters of the company in Canada is in Drummondville, QC.

Work mostly in Quebec province but frequently Maritimes, Eastern Ontario and Western Canada.

Should have a valid driver’s license and eligible to travel in the US.

Possible to travel for different trainings and shows across North America.

**Tasks**:

- Below are the main tasks that will be entrusted, the list is not exhaustive and other tasks may be assigned:

- Installation of packaging lines
- Technical assistance in the territory of Eastern Canada
- Technical support to the sales force
- Customer service satisfaction

Knowledge, Skills & Abilities:

- Previous field service work experience preferred (hands-on equipment/machine repair)
- Previous packaging and thermoforming experience would be an asset
- Analytic skills are a requirement
- Mechanical, electrical and pneumatic schematic reading skills
- Mechanical, electrical, pneumatic and machine shop skills
- Previous supervising or management experience would be greatly considered as an asset
- Autonomy and strong relational skills
- Good communication skills
- Teamwork skills
- Attitude to problem solving
- Knowledge of English and French, spoken and written
- Good knowledge of the main computer systems (Windows, MS Office, Word, Excel)
- Ability to work unsupervised

**Offer**:

- Salary over average to be discussed according to experience
- Monthly car allowance
- Cell phone, Laptop
- Company credit card

Complete Benefit Plan:

- Company pension plan
- Disability insurance
- Extended health care
- Life insurance
- Salary insurance

Schedule:

- Monday to Friday

**Experience**:

- Mechanical : 5 years (minimum required)
- Electrical : 5 years (minimum required)
- Any other field experience will be considered.

Willingness to travel:

- 75% (required)

**Salary**: $70,000.00-$100,000.00 per year

**Benefits**:

- Automobile allowance
- Company pension
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday


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