Service Dispatcher
2 months ago
a.p.i Alarm Inc is currently looking for a Service Dispatch Specialist.
Responsibilities include but not limited to:
- Schedule technicians and delegate tasks to to the field to ensure proper workflow.
- Performs question diagnostics while guiding end users through step by step resolution for their alarm systems
- Responds to end user escalations/inquiries
- Issue PO for equipment and accessories for various jobs/projects
- Prepare invoices every job/project completion
- Promotes Customer first attitude with each end user interaction
- Other duties as assigned
**Requirements**:
Post-Secondary Education
Strong verbal/written communication
Ability to multi-task
Motivated/self starter
Able to work with mínimal supervision
Experience in alarm systems
Hours of work: 9:00am to 5:00pm
Location: North York (Yonge and Finch)
- *This is 100% in office position_
**Job Types**: Full-time, Permanent
Pay: $38,000.00-$42,000.00 per year
**Benefits**:
- Dental care
- Life insurance
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Ability to commute/relocate:
- North York, ON M2M 4J1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to pass a criminal record check?
**Experience**:
- dispatching: 1 year (preferred)
- Alarms System: 1 year (preferred)
**Location**:
- North York, ON M2M 4J1 (preferred)
Work Location: In person
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