Solution Consultant

3 weeks ago

Burnaby, Canada Binary Stream Full time

We are proud to have been awarded as one of BC’s Top Employers for 2023 and Canada's Top Small & Medium Employers for 2023.

Since becoming SaaS based, Binary Stream has more than tripled in size through sustainable growth and now has employees in India, Europe, United States and all over Canada with our Head Office in Burnaby, British Columbia. With our recent growth, we’re still small enough that people can make a big impact here and really see the results of their efforts on a regular basis. Having a great culture based on our values of Team, Innovation, and Growth, we work together and win as a team by collaborating and supporting each other to achieve individual, team based and company wide goals.

We are excited to grow our team with a full-time role for a **Solution Consultant specializing in our solutions for Finance & Operations**.

Reporting to the VP of Sales, the Solution Consultant is primarily responsible for supporting the sale of Binary Stream products through the pre-sales phase of the sales cycle. Customer facing, the SC is a trusted advisor to our partners and end-users, leveraging their knowledge of our portfolio of solutions for Finance & Operations. The SC will be required to assist with needs discovery and analysis, requirements mapping, and delivering effective demonstrations to partners and end users. The SC often acts as a bridge between Partner SI's, End Users and the internal Binary Stream team. In this role, the Solution Consultant must continually strive to be an expert across all Finance & Operations Binary Stream Software business solutions.

**A typical day as a Solutions Consultant**:

- Support Binary Stream Software Partner Success Managers with deep solution specific expertise across D365 Finance & Operations.
- Work in conjunction with Partner Success Managers to support the sales process by delivering end customer tailored product demonstrations.
- During the sales process gain an understanding of end customer requirements and business workflows. Document key end customer requirements and have sufficient product knowledge to be able to also document those requirements that may require product enhancements or customizations.
- Work to reduce the length of the sales cycle and increase sales volume.
- Work with the product development team to assist in the prioritization of end customer specific, and product roadmap, feature requirements, conveying ideas effectively internally.
- Create and deliver technical and education presentations for Binary Stream solutions; both in-person and webinar delivered.
- Work in conjunction with the marketing team on creating, updating, and improving collateral.
- Support new and existing clients in an efficient and confidential manner.
- Through interaction with Microsoft partners and customers capture emerging requirements and recommend product ideas for inclusion into development cycles (including new feature sets and enhancements).
- Maintain and promote ethical relations with clients and partners.
- Participate in select trade shows and partner visits, which can involve international travel.
- Required to travel as needed and complete other duties as assigned.

**Technical Skills**:

- Understanding of ERP systems, CRM or other Business Software.
- Understanding of accounting principles and accounting compliance requirements.
- Intermediate mathematical skills re: costing / estimating projects.
- Intermediate to advanced presentation skills with the ability to clearly demo products in front of customers.
- Proficiency with technologies such as remote collaboration tools i.e. VPN, Go to meeting, webinars and adept to emerging technology tools.

**Technical Skills, Experience and Education**:

- Bachelor’s degree or diploma in business and/or Information Technology or equivalent work experience.
- 2+ years of ERP implementation, Pre-Sales Consulting or related experience
- Previous ERP platform experience (SAP, NetSuite or preferably D365 Finance & Operations (AX)).
- Understanding of Microsoft channel and partnerships with Value Added Resellers (VARs), System Integrators (SI’s) and the Microsoft Integrated Software Vendor community (ISV’s) is considered an asset.
- Intermediate knowledge in Accounting, CPA designation is considered an asset.
- Microsoft Certification in D365F&O is considered an asset.

**What makes Binary Stream a great place to work?**
- Pay and benefits matter
- Wellness and work life balance is prioritized
- We work to support your growth
- Hybrid work environment
- Our CEO leads by example and truly cares about employees
- Culture of respect, integrity, continuous improvement, and transparency
- Monthly team outings which have recently included: our company picnic, we chartered a yacht, went to a lacrosse game, and like to stay active by hiking, playing disk golf and ultimate frisbee to name a few

**Who are we as individuals?**
- We are driven and passionate to succeed
- We are team players
- We are hun

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