IT Security Operations Analyst

3 months ago

Montréal QC, Canada Resolute Forest Products Full time

Resolute Forest Products, founded more than two centuries ago, is a global leader in the forest products industry. Through the years, it has built more than 20 predecessor companies and supported hundreds of communities.

The company owns or operates some 40 facilities, as well as power generation assets, in the United States and Canada. Our 6,600+ employees work hard to produce quality market pulp, tissue, wood products and papers that are marketed in over 60 countries.

Resolute offers a rewarding and safe work environment with opportunities and challenges that will help grow your skills.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of **IT Security Operations Analyst**. This job is full-time permanent.

The information security team provides an IT secure environment by monitoring, analyzing, and protecting the organization from cybersecurity incidents using a combination of technology solutions and a robust set of processes.

The Operations team supports and optimizes these environments, ensuring a protected environment and business continuity.

**Job Responsibilities/Accountabilities**:

- Identify potential security incidents assigned by the SOC team lead.
- Prioritize and categorize security incidents on the company's ticketing platform according to the Cybersecurity Incident Response Plan.
- Escalate to the Threat Intelligence (SOC III) team when needed.
- Contribute to delivering Root Cause Analyses (RCA's) for major incidents.
- Contribute to the deployment of security incidents playbooks.
- Ensure queues, tickets, and priorities are being worked effectively.
- Correctly document and complete the necessary information on the company's ticketing platform.
- Ensure patch cycles in the company SIEM are maintained.
- Report on status: ticket reporting, incident statistics, etc.
- Contribute to administering security tools such as SIEM, EDR, etc.
- Contribute to Operations processes and standards.
- Consult, recommend, and advise on operations optimization opportunities, such as tooling evolution, managed service opportunities, virtualization, etc.
- Be willing to participate in on-call teams during non-office hours.
- When required: assist with current Operations workload and incident resolution.

**Key Competencies**:

- Strong analytical and problem-solving skills.
- Critical thinking and good judgment: able to make informed & fact-based recommendations.
- Self-starter, comfortable with leading, taking initiative, and driving accountability.
- Skilled at successfully managing activities and deliverables when faced with conflicting priorities.
- Leadership & teamwork to positively impact and influence behaviors and decisions.
- Confidence to represent the team’s needs in dealing with partners or providers.
- Well-developed written and verbal communication and collaboration skills.

**Technical Skills**:

- Solid experience in designing and implementing IT security solutions or environments.
- Able to understand and explain the capabilities and drawbacks of various technologies & configurations.
- Acquired skillset to identify probable root causes of issues or incidents.
- Demonstrable skills in change management for implementing changes, both in-person and remotely.
- Subject matter expertise, including a solid working knowledge in SOC, EDR, network security, web security, mail security, and vulnerability management technologies.

**Professional Experience/Qualifications**:

- You hold a university degree in IT security or other relevant area or equivalent work experience.
- You have at least 3 years of relevant experience in IT technologies, Incident & Change or ITIL Processes, and/or Vendor Relations.
- You detain an IT security certification: CEH, CISSP, CompTIA, or others would be an asset.

**What we are offering**
- Competitive salary and annual bonus
- At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
- Full range of group insurance from the first day of work
- Telemedicine services
- Defined-contribution pension plan with generous employer participation from the first day of work
- Employee and family assistance program
- Education assistance program
- Health club reimbursement program
- Hybrid workplace: in-person and remote work
- Work environment based on respect, inclusion and diversity
- Office accessible by public transit

Since January 1, 2022, we have occupied new state-of-the-art, open-concept, collaborative offices at 1010 De La Gauchetière Street West (Bonaventure metro station).

Resolute is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

Four

  • Security Analyst

    2 months ago

    Montréal, QC, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...

  • Security Awareness Analyst

    4 weeks ago

    Montréal, QC, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...

  • Analyst Securities Operations

    4 months ago

    Montréal, QC, Canada National Bank of Canada Full time

    A career as an operational analyst in the great team of Investment Operations at National Bank means acting as an expert in handling our clients' requests. It is through your mastery of our processes and tools, your curiosity, your diligence, and your efficiency in processing daily operational activities that you have a positive impact on the client, the...

  • Security Analyst Junior

    7 months ago

    Montréal, Canada CTConsultants Full time

    **CTC007431 - Security Analyst Junior**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Eleven months**: **Mode de travail: On Site**: **Description**: Locations the customer will consider? - All location except Quebec - With priority - BEDFORD, New Brunswick - FREDERICTON, New Brunswick - Saint JOHN, New Brunswick - Alma...

  • Security Analyst

    3 months ago

    Montréal, QC, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...

  • Security Risk Assessment Analyst

    2 months ago

    Montréal, QC, Canada NTT DATA Full time

    We are currently seeking a **Security Risk Assessment Analyst** to join our team in Montreal, Quebec (CA-QC), Canada (CA). **Job Responsibilities Include**: - Conducting remote/in-person interviews with system owners/vendors to get all the required information for assessment and to identify any gaps. - Reviewing system-related material including...

  • Security Analyst

    3 months ago

    Montréal, QC, Canada C.G.I. Full time

    **Day-to-Day Responsibilities**: **Security Event Management and Monitoring**: - ** Incident Analysis**: Proactively monitor and analyze security events triggered by SIEM systems, identifying and escalating true positives while mitigating false alarms. - ** Threat Intelligence**: Leverage contextual and threat intelligence to assess the severity of...

  • Business Analyst, IT and Security

    4 months ago

    Montréal, QC, Canada Desjardins Full time

    Are you known for your analytical and interpersonal skills? Are you looking to join a team with a manager who's attentive to your needs, understands your reality and can provide you with coaching? If so, this position is for you! Join a thriving, innovative business analysis community of practice that stands out within the organization and as a market leader...

  • Security Risk Assessment Analyst

    3 months ago

    Montréal, QC, Canada NTT DATA Full time

    We are currently seeking a **Security Risk Assessment Analyst** to join our team in Montreal, Quebec (CA-QC), Canada (CA). **Job Responsibilities Include**: - Conducting remote/in-person interviews with system owners/vendors to get all the required information for assessment and to identify any gaps. - Reviewing system-related material including...

  • Specialized Analyst

    4 months ago

    Montréal, QC, Canada mackinnonandpartner Full time

    **Job description** - 30% Expertise and technological projects - Provides consulting services to customers (managers, project managers, physicians, users, etc.). Meet with customers, analyze their needs and advise them on available technological solutions and associated costs, if required. Plan the implementation of selected solutions, including appropriate...

  • Security Analyst

    3 days ago

    Montréal, Canada Ubisoft Full time

    Company Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...

  • Cyber Security Analyst

    2 months ago

    Montréal, QC, Canada L3Harris Technologies Full time

    **About your next Challenge as a Cyber Security Analyst**: The L-3 MAPPS Integrated Platform Management System (IPMS) running on board various military ships throughout the world is built using software developed by L3Harris MAPPS and integrates with almost all onboard equipment. As a cybersecurity developer, you will play a key role in enhancing the...

  • Analyste D'affaires

    4 months ago

    Montréal, QC, Canada IT Chapter Full time

    IT Chapter est à la recherche d'un analyste d'affaires pour accompagner les équipes RH dans l'implémentation d'un outil de gestion des horaires. **Responsabilités** - Agir en tant qu’analyste d’affaires principal sur le projet - Travailler avec les analystes d’affaires et les experts en la matière pour intégrer le système de gestion des...

  • Information Security Risk Assessment Analyst

    2 months ago

    Montréal, QC, Canada NTT DATA Full time

    We are currently seeking a **Information Security Risk Assessment Analyst** to join our team in Montreal, Quebec (CA-QC), Canada (CA). **Job Responsibilities Include**: - Conducting remote/in-person interviews with system owners/vendors to get all the required information for assessment and to identify any gaps. - Reviewing system-related material...

  • Security Analyst

    7 months ago

    Montréal, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...

  • Analyst- Securities Operations

    6 months ago

    Montréal, Canada National Bank of Canada Full time

    A career as an Analyst in the great team of OVM (Securities Operations) at National Bank means acting as an expert in handling our clients' requests. It is through your mastery of our processes and tools, your curiosity, your diligence, and your efficiency in processing these administrative activities that you have a positive impact on the client, the Bank,...

  • Analyst- Securities Operations

    7 months ago

    Montréal, Canada National Bank of Canada Full time

    A career as an Analyst in the great team of OVM (Securities Operations) at National Bank means acting as an expert in handling our clients' requests. It is through your mastery of our processes and tools, your curiosity, your diligence, and your efficiency in processing these administrative activities that you have a positive impact on the client, the Bank,...

  • Jr Security Analyst

    6 months ago

    Montréal, Canada MaintainX Full time

    MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds,...

  • Business Analyst

    4 months ago

    Montréal, QC, Canada IT Chapter Full time

    **Responsibilities** - Analyze and design business processes to improve efficiency and effectiveness. - Assess current state processes against desired outcomes, identifying gaps and opportunities for improvement. - Create detailed business cases that define project goals, key performance indicators (KPIs), and deliverables aligned with strategic business...

  • IT Security Specialist

    4 months ago

    Montréal, QC, Canada 360EX Full time

    **Information Security Specialist** Onsite location: Montreal, QC Duration: 1 year with extension Hours: 40 hours per week We are seeking a Information Security 3rd Party Risk Assessment analyst to join team in Montreal, Quebec. **Job Responsibilities Include**: - Conducting remote/in-person interviews with system owners/vendors to get all the required...