Specialized Analyst

4 months ago


Montréal QC, Canada mackinnonandpartner Full time

**Job description**
- 30% Expertise and technological projects
- Provides consulting services to customers (managers, project managers, physicians, users, etc.). Meet with customers, analyze their needs and advise them on available technological solutions and associated costs, if required. Plan the implementation of selected solutions, including appropriate service requests.
- 30% Administration and support
- Ensures the administration, deployment, control, programming, monitoring, optimization, security and upgrading of complex, multi-platform and multi-site network and system infrastructures, as well as other types of peripheral equipment. Provides analysis and assists in coordinating and monitoring the resolution of problems reported by users, call centers and monitoring centers. Performs network programming as required. Provides technical and functional analysis and expert support. Collaborates with resources from other IT groups (support, infrastructure, etc.). Is responsible for ensuring an expert and immediate response to any problems arising on all MUHC networks, including the implementation of emergency response plans.
- 20% Planning and Development
- Identifies forecast requirements to maintain network and service development capacity. Maintains a technological watch to improve existing services and implement new functionalities and services. Ensures quality control when planning production launches of new integrations or changes to existing integrations. Participates with technicians and others in technological work. Ensures that the work is carried out safely, and that all rules related to MUHC policies and information security and confidentiality are respected.
- 20% Architecture
- Collaborates on information technology architecture and development projects, participates in, organizes project meetings as needed, plans, and coordinates the work of a team of IT analysts and technicians to carry out mandates. Plays a leading role in the planning of production operations and ensures the efficient execution of required operational tasks. Develops and documents quality and performance indicators and performance indicator measurement processes. Performs all other related duties as requested by superior.

**Requirements**:
**Skills required**
- Experience of the current platform:

- Expertise in AV (Antivirus) and patch management (Patching)
- Expertise in next-generation firewall rules management
- Expertise in DDOS (Denial of Service) management
- Expertise in web filtering (Proxy)
- Experience of MS AD 2008 environments or more
- Experience of MS Windows Server environments (2003, 2008 and 2012)
- Experience of Linux platforms
- Knowledge of event correlation systems
- Working knowledge of secure authentication solutions
- Good command of written and spoken French
- Excellent ability to write functional and technical documentation
- Interpersonal skills and customer approach
- Excellent ability to analyze, find solutions and work independently
- Good management of operational priorities
- Consulting approach, ability to synthesize, innovation and efficiency
- Excellent ability to write functional and technical documentation
- Interpersonal skills and customer approach
- Excellent ability to analyze, find solutions and work independently
- Good management of operational priorities
- Consulting approach, ability to synthesize, innovation and efficiency

**Education/Experience**
- Must have a bachelor's degree in computer science or other appropriate academic discipline, as well as a certification of specialization issued by a competent and recognized authority in the field of information technology.

**Experience**:

- Antivirus: 5 years (preferred)
- next-generation firewall: 5 years (preferred)
- Denial of Service: 4 years (preferred)
- Windows Server: 3 years (preferred)
- Linux platforms: 3 years (preferred)



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