Communication Consultant

3 weeks ago

London, Canada London Health Sciences Centre Full time

**Posting Period**:
Open: March 3, 2023

Deadline: March 9, 2023

Non-Union

**Department Name**:
Communications and Public Engagement

The Communication Consultant provides strategic communication consultation and planning to support the achievement of LHSC’s strategic priorities. The incumbent also supports communications for the Office of the President and CEO, as well as government, community and stakeholder relations. Practicing exceptional discernment and diplomacy, the Communication Consultant works collaboratively across the organization to profile LHSC’s mission of care, teaching and research while building provincial, national and global visibility. A key component of this work is to ensure internal and external stakeholders are communicated with and kept informed of LHSC’s activities, initiatives and accomplishments in order to engender support for the organization; enhance its reputation; contribute to patient and staff satisfaction; and improve the hospital’s relationship with key stakeholders. A strategist at heart with a collaborative spirit, the Communication Consultant is an unparalleled writer, effective decision-maker and astute problem-solver, with an ability to think creatively and thrive under pressure.

**What we offer**:

- Rate of Pay: $38.66 per hour - $48.32 per hour
- Hours of Work: 37.5 hours per week
- Health and Dental Benefits & Pension Plan (HOOPP)
- Career development and training opportunities

**Responsibilities**
- Designing, executing and measuring strategic communications plans for key organizational priorities
- Conducting research to enhance audience insights, define communication environments, align to best practices and inform strategy
- Consulting with all levels of leadership to advance LHSC’s strategic objectives
- Providing exemplary writing and communication consultation to the Office of the President and CEO
- Supporting government, community and stakeholder relations
- Advancing communications strategies to support equity, inclusion and social accountability
- Planning internal and external events, including announcements and VIP visits
- Drafting key messages, speaking remarks and event collateral
- Crafting content, including web copy, news releases, backgrounders, Q&A documents, social media content, marketing collateral and other products
- Developing and implementing issues and crisis management strategies
- Responding to media queries and developing and executing proactive media outreach plans
- Providing advice on risks and benefits of media engagement opportunities
- Supporting media activities, including preparing leadership for interviews and coordinating logistics
- Advising on emerging trends in communications and bringing forward ideas for change
- Collaborating with and supporting team members in a fast-paced, deadline-driven environment

**Qualifications**:

- Successful completion of a Bachelor's Degree in Communications, Marketing, Journalism, Public Policy, or Political Science
- Minimum Five (5) years recent, related experience in a communication role with exposure to media (Health Care of Public Sector preferred)
- Previous experience in health-care setting preferred
- Demonstrated superior writing skills
- Demonstrated expertise in issues and crisis management
- Demonstrated expertise in professional communication/public relations writing
- Demonstrated excellent attention to detail and accuracy
- Effective time management, organizational skills and ability to multi-task with tight deadlines
- Demonstrated ability to think strategically
- Demonstrated advanced problem solving and decision-making skills
- Demonstrated advanced flexibility and adaptability to change
- Demonstrated practice and commitment to the principles of patient and family centered care
- Demonstrated practice and commitment to patient and staff safety at LHSC
- Demonstrated practice and commitment to LHSC’s Mission, Vision and Values
- Demonstrated ability to attend work on a regular basis

Immunization Requirements:
As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.

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