Communication Consultant

2 weeks ago

London, Canada London Health Sciences Centre Full time

**Posting Period**:
Open: February 7, 2024

Deadline: February 20, 2024

Non-Union

**Department Name**:
**Communication Consultant - Editorial Strategy & Media Relations**

The Communication Consultant provides strategic communication consultation and planning to support the achievement of LHSC’s strategic priorities and assists in planning, organizing, and implementing various media and editorial activities to communicate LHSC’s programs and positions regarding a variety of issues and initiatives. The incumbent will support communications for the Editorial Strategy & Media Relations Team, working collaboratively across the organization to profile LHSC’s mission of care, teaching and research while also building strong relationships with the media. A key component of this work is to ensure internal and external stakeholders are communicated with and kept informed of LHSC’s activities, initiatives and accomplishments to engender support for the organization; enhance its reputation; contribute to patient and staff satisfaction; and improve the hospital’s relationship with key stakeholders. A strategist at heart with a collaborative spirit, the Communication Consultant is an unparalleled writer, effective decision-maker and astute problem-solver, with an ability to think creatively and thrive under pressure.

Key responsibilities include media relations and writing (e.g. media responses, news releases, storytelling, report summaries, backgrounders and Q & A documents). A background in brand journalism executed in a fast-paced, digital-first environment, and knowledge of and experience in social media content creation and monitoring is an asset. The Communications Consultant proactively seeks opportunities to promote the hospital and its staff, programs and services to build the organization’s reputation and brand. The Communications Consultant will work closely with the Editorial Strategy & Media Relations Manager to ensure consistency of message and maximum exposure of LHSC’s stories and activities.

**What we offer**:

- Rate of Pay: $39.92 per hour - $49.89 per hour
- Hours of Work: 37.5 hours per week (with rotating on-call schedule)
- Health and Dental Benefits & Pension Plan (HOOPP)
- Career development and training opportunities

**Responsibilities**
- Designing, executing and measuring strategic communications plans for key organizational priorities
- Conducting research to enhance audience insights, define communication environments, align to best practices and inform strategy
- Consulting with all levels of leadership to advance LHSC’s goals and objectives
- Providing exemplary writing and communication consultation to support proactive storytelling and media relations activities
- Advancing communications strategies to support equity, inclusion and social accountability
- Writing, editing and producing a wide range of products for internal and external stakeholders
- Crafting content, including web copy, key messages, news releases, backgrounders, Q&A documents, social media content, marketing collateral and other products
- Conducting environmental scanning and providing ongoing analysis of media coverage
- Identifying opportunities to communicate LHSC’s messages.
- Monitoring news media daily, and creating daily media reports and summaries, including reporting on associated media monitoring metrics
- Developing and implementing issues and crisis management strategies
- Responding to media queries and developing and executing proactive media outreach plans
- Providing advice on risks and benefits of media engagement opportunities
- Consulting and providing strategic communications advice and support to other departments and teams as required
- Supporting media activities, including preparing leadership for interviews and coordinating logistics
- Advising on emerging trends in communications and bringing forward ideas for change
- Collaborating with and supporting team members in a fast-paced, deadline-driven environment

**Qualifications**:

- Successful completion of a Bachelor's Degree in Communications, Marketing, Journalism, Public Policy, or Public Relations or as acceptable by the Hospital.
- Minimum Five (5) years recent, related experience in a communication role with exposure to media (Health Care or Public Sector preferred).
- Solid knowledge of the principles, theories, concepts, practices and techniques of strategic communications.
- Solid understanding of principles, theories, concepts and practices of communications, including media relations, crisis communication, internal and stakeholder communications.
- Previous experience in government/health-care communications
- Demonstrated superior writing skills
- Experience in issues and crisis management is an asset
- Experience in media relations is an asset
- Demonstrated expertise in professional communication/public relations writing
- Excellent attention to detail and accuracy
- Effective time management, organizati

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