Client Service Representative
1 week ago
**Client Service Representative**
**(Temporary Full-Time - 6 Month Contract)**
Community Care Durham is seeking a Client Service Representative to join our team. The Client Service Representative reports to the Community Program Supervisor and coordinates services with client and or care partner for excellent service delivery.
**Responsibility includes but is not limited to**:
- Documents client information related to client needs
- Coordinates service with client and or care partner for the delivery of service
- Follow up and confirmation calls to client
- Assigns client Meals on Wheels (MOW) routes
- Enters unassigned transportation into data base
- Updates/enters changes to client information into CCD databases
- Monitors client funder plans
- Receives and enters client payment information into data base
- Enter program service client information into CCD database for invoicing
**Qualifications required**:
- Post-secondary education in Social Services, Gerontology, Community Supports, or related field
- Experience in customer service-related role
- Strong communication and organizational skills
- Satisfactory Police Vulnerable Sector Check
- Sensitivity to adults with needs related to aging, physical and/or mental health
- Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies
**Compensation**:Starting at $21 per hour; plus 6% vacation
- Pay will be commensurate based on education and experience
**Salary**: From $21.00 per hour
Schedule:
- Monday to Friday
Work Location: One location
Application deadline: 2023-04-05
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