Bilingual Underwriter
4 days ago
Job Summary
**Responsibilities**:
- Provide the highest level of internal and external customer service.
- Manage underwriting/service process for key lender accounts.
- Maintain up to date knowledge of Sagen policies and products.
- Provide underwriting and credit expertise for customers, and field staff.
- Handle customer service inquiries, develop strong customer relationships and promote the company's products.
- Assist in regional/company/quality projects.
Skills and Qualifications
- Bilingual in English and French.
- Minimum of 4 years progressive experience in mortgage loan underwriting.
- In-depth knowledge of credit and mortgage loan underwriting practices.
- Knowledge of the risk analysis approach and the residential appraisal process (ability to understand and interpret appraisal reports).
- Strong math skills and the ability to underwrite self-employed borrowers through analysis of tax returns.
- Demonstrated interpersonal and communication skills.
- Strong customer service orientation and negotiation/selling skills.
- Must be a self-starter and results oriented.
- Ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment.
- Ability to make decisions under pressure while adhering to underwriting guidelines.
- Ability to work shifts within extended hours of operation.
Sagen will provide accommodations to applicants with disabilities throughout the selection process to meet their individual needs.
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