Journeyman Parts Technician

2 weeks ago

Lethbridge, Canada Western Tractor Full time

Lethbridge, AB

,

Full-Time

**Western Tractor - Who We Are**:
Western has four bright, new locations situated in Lethbridge, Taber, Burdett, and Medicine Hat, where we sell the number one brand of Agricultural, Turf, and Commercial Worksite Products in the world, JOHN DEERE. As a stable and growing company, you can count on us to invest heavily in your career through training, resources, and support while being a part of a fun and team-oriented environment that feels like family.

‍

**Reasons To Join Western Tractor**:

- We keep our team current by investing twice as much in training as any other JD dealer in Southern Alberta both inside and outside of our dealership.
- Comprehensive benefits package including an employer matched Registered Retirement Savings Plan.
- We understand the importance of work-life balance and provide paid time off beginning at 3 weeks in your first year of employment.
- A competitive compensation scale, incentive programs, and advancement opportunities.
- We provide you with state-of-the-art agriculture equipment and technology to do your job.
- And much more

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**Journeyman Parts Technician**:
Reporting directly to the Parts Branch Manager, this position will be involved with the sales, promotion, and growth of our parts business while following our motto of striving to “provide the right part to fit the external or internal customer’s need at the right time, every time”.

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**What Does A Journeyman Parts Technician Do?**:

- Serves customers at the parts counter by understanding their requirements and efficiently locating the correct part to fill their needs.
- Suggests additional repair items to the customer that may be related to the particular repair to ensure its success.
- Follows up on special orders and advises customers promptly when they are received.
- Assists with preparing and maintaining merchandising displays.
- Actively promotes all dealership specials and merchandising campaigns.
- Ensures customers always feel welcome and appreciated.

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**What You Bring To The Table**:

- Journeyman Certificate - Parts Technician or equivalent experience
- Previous John Deere agricultural equipment experience is an asset
- Class 5 driver’s license with a clean driver’s abstract
- Demonstrated understanding of selling processes

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**Competencies Required**:

- Customer-oriented approach with a focus on providing exceptional service
- Exceptional interpersonal skills with the ability to build relationships and establish rapport
- Excellent written and verbal communication skills
- Strong attention to detail, accuracy, and organizational skills to manage a diverse range of parts
- Ability to work independently and as part of a team to proactively manage workload
- Ability to manage time effectively and be adaptable while working in a fast-paced environment
- Strong problem-solving skills
- Excellent teamwork and collaboration

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**Ready To Grow Your Career?**:
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- We thank all applicants for their interest in Western Tractor but only individuals chosen for an interview will be contacted._

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