IT Support Technician

3 weeks ago

Lethbridge, Canada Asteroid PC Inc Full time

**IT Technician Job Summary**

We are seeking a detail-oriented, highly organized IT technician to join our growing team. In this position, (either remotely or on-site) you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.

**IT Technician Duties and Responsibilities**
- Keep systems up-to-date through operating systems upgrades.
- Monitor networking equipment and servers.
- Monitor web performance, network availability, and security.
- Oversee troubleshooting for system errors.
- Provide technical support either by phone, remote access or site visits as needed.
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Evaluate connectivity issues, equipment, and software.
- Modify configurations, utilities, software, etc.
- Set up equipment for new users.
- Install, test, and monitor servers, firewalls, and new software.
- Perform data backups.
- Install and update network system improvements as needed.
- Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.
- Help-desk support (assist customers and clients with issues arising from everyday computer use.
- Set up computer equipment.
- When on a construction site you will wear the proper attire. (Hard Hat and Safety Vests will be provided by Asteroid PC Inc.)
- You will supply your own safety shoes.

**IT Technician Requirements and Qualifications**
- College degree or equivalent.
- CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state required license/certification.
- Previous experience as a help desk technician, computer technician, or IT support.
- Ability to troubleshoot and resolve multiple issues.
- Ability to multitask, prioritize, and manage time efficiently.
- Excellent verbal and written communication skills.
- Comfortable in a diverse and fast-paced environment.
- Goal-oriented, organized team player.
- Experience working with network and server management support.
- Up-to-date knowledge of new systems, information, software, and upgrades.
- Ability to physically stand, bend, squat, and lift equipment.

**Job Types**: Part-time, Contract
Contract length: 12 months

**Salary**: $1,500.00 per month

Expected hours: 20 per week

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Application question(s):

- How many years of IT support experience do you have? What is your level of education completed? Do you live in Lethbridge? Do you speak English? Do you have a vehicle? Do you have a valid drivers license?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- IT support: 3 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 2024-02-16
Expected start date: 2024-02-20

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