Ccm-care Coordinator Manager

6 months ago

Dartmouth, Canada Lifemark Health Group Full time

**Care Coordinator Manager**
**Lifemark Physiotherapy Portland Street**

**Location**: 650 Portland Street - Inside Fit4Less
**Employment Status**: Permanent Full-Time
**Schedule: Monday** - Friday - 8:00 am to 4:00 pm

Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards of work and quality? If so, look no further Be our **Customer Service Representative **at **Lifemark Physiotherapy Portland Street**, **a proud member of the **Lifemark Health Group Company**, Canada's premier and most comprehensive healthcare management organization; we're dedicated to one belief: when you move better, you feel better. If this philosophy resonates with you, we want to hear from you

At Lifemark, we walk the talk of our company's **Core Values: "We have fun," We strive for simplicity," We trust each other to do the right thing," We go the extra kilometer," and "We belong here."**

**Why Lifemark?**

**Team Collaboration**: You'll have the opportunity to work alongside a multi-disciplinary team of clinicians who share your drive and passion.

**Competitive Compensation**: Enjoy a competitive compensation package with an excellent benefits program for permanent full-time employees.

**Retail Perks**: Take advantage of a 30% employee discount at Shoppers Drug Mart.

**Invest in Your Future**: Participate in our Employee Stock Purchase Plan.

**Wellness and Vacation**: We care about your well-being with paid wellness and vacation days for our full-time permanent employees

**Education Opportunities**: Access to various internal training opportunities.

**Refer-a-Friend**: Our Employee Referral Bonus Program offers you a great opportunity to earn extra rewards.

**Leadership Development**: We provide pathways for leadership opportunities.

**Specialty Services**: Explore exciting specialty physiotherapy-based services, including pelvic health, vestibular, concussion, and cancer rehab.

**Stay Active**: Benefit from a GoodLife Fitness discount.

**Mentorship and Comfortable Environment**: Our work environment is both positive and comforting, with mentorship opportunities for personal and professional growth.

**Strong Digital Presence**: Join a nationally recognized brand with a powerful digital footprint.

**Primary Responsibilities**
- Creating an environment that is welcoming and warm to the patients
- Supporting the clinicians of the Occupational Health Team; including but not limited to the physicians and nurses
- Managing the daily operations and client flow of the Occupational Health department, including the complex booking of multiple services
- Overseeing timely transportation and processing of lab-related testing
- File management
- Professional and clear communication with employers, employer-related entities, and other stakeholders
- Timely and accurate submission of forms and files to employers, employer-related entities, and other stakeholders
- Maintaining Accounts Receivable in collaboration with the Business Manager
- Accurately entering incoming payments
- Ensuring timely entry, accuracy, and completeness of all patient data in the Lifemark Patient System including intake, assessment, and discharge information
- Accounting controls and reporting
- Adherence to all company protocols
- Experience with working in Occupational Health and/or Doctor's Office would be considered an asset

**Qualifications & Core Competencies**:

- High School Diploma, G.E.D. or equivalent
- Current enrolment or graduation from a college diploma program in a related field **an asset**:

- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- A “self-starter” with the ability to work independently and collaboratively in a team environment
- Ability to work in a fast-paced environment
- Strong computer and data entry skills
- Experience in a Physiotherapy clinic** is an asset**
- Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as members of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities._

**_

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