Ccr-care Coordinator

6 months ago

Dartmouth, Canada Lifemark Health Group Full time

**Customer Care Coordinator
- **The Physioclinic -Westphal
**Dartmouth, NS**

**Status: Permanent Full-Time**
**Location**: 120 Main St Dartmouth, NS
**Schedule**:Monday - Friday

We are hiring a **Permanent Full-Time** Customer Care Coordinator for our **Dartmouth-Portland St Clinic** Our Customer Care Coordinators are an important part of our team who provide outstanding administrative support to patients, co-workers, and stakeholders, in keeping with the Lifemark Health Group's commitment to patient-centered care.

As a CCR you are responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders, and referral sources. As a CCR you will be assisting an interdisciplinary team with office maintenance and cleanliness. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and professional service to all patients, team members, and external customers, ensuring the efficient, professional, and organized operation of the clinic office.

**What you would do**:

- Ensure optimal patient care through friendly, enthusiastic, and professional service with all patients and team members
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic
- Register new patients in line with acceptable standards of the clinic; support patients in filling medical forms at the clinic to avoid errors and inaccurate information
- Using electronic medical record files and coordinating the scheduling of future appointments for patients with all providers as directed
- Ensuring optimal patient care by suggesting additional services or products as indicated, and in the patient’s best interest
- Collect payment at the time of service and follow up on outstanding payments
- Complete accurate clinic billing and follow up on accounts receivable as required
- Other duties and administrative tasks as assigned by the Clinic Director

**What you need**:

- Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
- Ability to exercise good judgment, resourceful, strong organizational skills
- Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
- Remain “cool, calm and collected” in high-pressure situations
- Able to adapt to change with clinic operations to continuously learn and strive for improved Patient care
- Self-starter with the ability to work independently and collaboratively in a team environment
- Responsible for Booking and Billing for WSIB, MVA, and Private Patients
- Previous experience in a medical office is considered an asset

**Why Lifemark?**

We live our values in everything thing we do - striving for simplicity, doing the right thing, being inclusive and welcoming, and having fun
- Competitive salary with an Extensive benefits package
- Vacation & Wellness Days
- 30% Discount at Shoppers Drug Mart
- Eligibility to join Loblaw Employee Share Ownership Program
- GoodLife Fitness discount

  • CCR-Care Coordinator

    6 months ago

    Dartmouth, Canada Lifemark Full time

    Customer Care Coordinator Lifemark - Dartmouth-Portland St  Clini c Status: Permanent Full -Time Employment Status: Permanent Part-Time or Full-Time Schedule: Monday – Friday – Varied Schedule Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards of...

  • CCR-Care Coordinator

    1 month ago

    Dartmouth, Canada Lifemark Full time

    Customer Care Coordinator The Physioclinic -Westpha l Status: Permanent Full-Time Location:  120 Main St Dartmouth, NS Schedule:  Monday - Friday Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards of work and quality? If so, look no further! Be...

  • Ccr-care Coordinator

    6 months ago

    Dartmouth, Canada Lifemark Health Group Full time

    **Customer Service Representative** **Lifemark - **Cole Harbour Physiotherapy** **Location**: 51 Forest Hills Parkway **Employment Status**: Permanent Part-Time **Schedule**: Monday - Friday - Varied Schedule Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards...

  • Continuing Care Coordinator

    4 weeks ago

    Dartmouth, Canada Nova Scotia Health Authority Full time

    **Req ID**:192653** **Location**:Central** Zone, **Dartmouth General Hospital** **Department**:CC Case Management -DGH** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **NSGEU** **Healthcare** Position** **Posting Closing Date**:11-Dec-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Continuing Care Coordinator

    4 months ago

    Dartmouth, Canada Nova Scotia Health Authority Full time

    **Req ID**:187578** **Location**:Central** Zone, **Dartmouth General Hospital** **Department**:CC Case Management -DGH** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **NSGEU** **Healthcare** Position** **Posting Closing Date**:19-Sep-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Continuing Care Coordinator

    7 months ago

    Dartmouth, Canada Nova Scotia Health Authority Full time

    **Req ID**:181640** **Company: Nova Scotia Health** **Location**:Central** Zone, **Dartmouth General Hospital** **Department**:CC Case Management -DGH** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: NSGEU** **Healthcare** Position** **Posting Closing Date**:24-Jun-24** Nova Scotia Health is the largest...

  • Care Coordinator

    7 months ago

    Dartmouth, Canada Province of Nova Scotia Full time

    **Department**:Community Services **Location**:DARTMOUTH **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:04-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services...

  • Continuing Care Coordinator

    4 weeks ago

    Dartmouth, Canada Nova Scotia Health and IWK Health Full time

    Click here to apply as an internal applicant.​Req ID: 192653Location: Central Zone, Dartmouth General Hospital  Department: CC Case Management -DGHType of Employment: Permanent Hourly FT (100%) x 1 NSGEU Healthcare PositionPosting Closing Date: 11-Dec-24Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized...

  • Medical Care Coordinator

    2 months ago

    Dartmouth, Nova Scotia, Canada beBee Professionals Full time $60,000 - $80,000

    beBee Professionals in Dartmouth is seeking a Medical Care Coordinator to provide high-quality care to our patients. In this role, you will work collaboratively with healthcare professionals to deliver excellent medical care and support to individuals of all ages.Key Responsibilities:Assess patients' conditions and develop effective care plans.Collaborate...

  • Branch Care Coordinator

    6 months ago

    Dartmouth, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Branch Care Coordinator

    2 weeks ago

    Dartmouth, Canada VitalAire Canada Inc Full time

    At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients. Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests,...

  • Care Coordinator Supervisor

    2 months ago

    Dartmouth, Canada Province of Nova Scotia Full time

    **Department**:Community Services **Location**:DARTMOUTH **Type of Employment**:Term **Union Status**:NSGEU - NSPG **Closing Date**:08-Nov-24 (Applications are accepted until 11:59 PM Atlantic Time) **Designation Status**: See the Nova Scotia Government’s Employment Equity Policy for more information, including additional details on the designated...

  • Care Coordinator, Disability Support Program

    6 months ago

    Dartmouth, Canada Province of Nova Scotia Full time

    **Department**:Community Services **Location**:DARTMOUTH **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:18-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services...

  • Care Coordinator, Disability Support Program

    6 months ago

    Dartmouth, Canada Government of Nova Scotia Full time

    **Competition #**: 42513 **Department**: Community Services **Location**: DARTMOUTH **Type of Employment**: Permanent **Union Status**: NSGEU - NSPG **Closing Date**: 18-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) About Us At the Department of Community Services (DCS), we are a large and diverse department providing a broad...

  • Ccm-care Coordinator Manager

    6 months ago

    Dartmouth, Canada Lifemark Health Group Full time

    **Care Coordinator Manager** **Lifemark Physiotherapy Portland Street** **Location**: 650 Portland Street - Inside Fit4Less **Employment Status**: Permanent Full-Time **Schedule: Monday** - Friday - 8:00 am to 4:00 pm Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional...

  • Care Coordinator Manager

    2 weeks ago

    Dartmouth, Canada Lifemark Health Group Full time

    **Care Coordinator Manager - Medical Office Adminis**tration -**Lifemark Physiotherapy Westphal** **Dartmouth, NS** **Location**:120 Main Street **Status**:Permanent full-time **Schedule**:Monday - Friday The **Care Coordinator Manager** is responsible for ensuring the day-to-day operations of the clinic runs smoothly for both patients and staff. The...

  • Safety Coordinator

    4 months ago

    Dartmouth, Canada PATHFINDER FREIGHTLINES INC Full time

    *Overview* We are seeking a dedicated Safety Coordinator to join our team. The Safety Coordinator will be responsible for ensuring compliance with safety regulations and promoting a safe work environment. *Responsibilities* - Develop and implement safety policies and procedures - Conduct regular safety inspections and audits - Investigate accidents and...

  • Safety Coordinator

    6 months ago

    Dartmouth, Canada Ocean Contractors Limited Full time

    **Position: Safety Coordinator** Ocean Contractors Limited is seeking a Safety Coordinator to support our Safety Advisor with the day-to-day administration work. **Qualifications**: - High School Diploma or equivalent required. - Excellent written and verbal communication skills - Excellent time management and highly organized - Ability to multi-task and...

  • Project Coordinator

    1 week ago

    Dartmouth, Canada Limerock Electric Ltd. Full time

    **Job Overview** We are seeking a motivated and detail-oriented Project Coordinator to join our team. In this role, you will assist in the planning, execution, and monitoring of commercial and residential electrical projects to ensure they are completed on time and within scope. You will work closely with with the owner to facilitate project success while...

  • Project Coordinator

    7 months ago

    Dartmouth, Canada Verge Technologies Full time

    Verge Technologies has grown into a premier contractor and integrator for businesses and government departments across the Maritime provinces for commercial-based Communications Cabling, Security & Life Safety and Pro Audio-Visual systems. We are currently seeking an experienced **Project Coordinator** to join our team, based in Nova Scotia. Our team is made...