Bilingual Sponsor Site Specialist

1 week ago


Bedford, Canada Chalice (Canada) Full time

**Who we are**:
**Chalice (Canada)** is aCatholic, Nova Scotia based organization with a vision for "A world where all children and families live in communities of life and love." Through the generosity of our Canadian supporters, combined with the continued effort of our international partners and Chalice sponsored families, we work in more than 1500 communities around the world to provide opportunities for children to receive an education, for families to become empowered, and for communities to become more caring and connected.

**Who we are looking for**:
**Key Areas of Responsibility**
- Process and manage beneficiary information (including digital profiles, sponsorship booklets and correspondence from beneficiaries) for designated sponsor sites and assigning beneficiary codes in accordance with approved growth plans.
- Ensure quality and accuracy of Sponsor Site information used by Chalice Staff, and of information in preparation for printing of materials.
- Monitor New Beneficiary Package tracker and other beneficiary management reports.
- Work with Site Specialist Team Lead and other Site Specialists to ensure all beneficiaries are sponsored in a timely manner, and all regions are represented in Chalice sponsorship campaigns.
- Communicate with Chalice’s Sponsor Sites (in Spanish or English) to respond to requests for information.
- Collaborate with International Operations Managers in providing feedback and coaching to develop capacity within Sponsor Sites.
- Review, collate, and analyze data (provided in Spanish or English) from Sponsor Site Quarterly Operations Reports and produce reports for Chalice Canada.
- Prepare and communicate Quarterly Sponsorship Feedback to sites (in Spanish or English) on sponsorship administration performance.
- International shipping and receiving, including preparation of waybills, completing declarations and customs forms, as well as logging incoming packages from Sponsor Sites.
- Attend meetings with the Sponsor Site Specialists and International Department, as well as daily prayer meetings.
- Provide support with Spanish-English translation as needed within the organization.
- Collaborate across different departments within Chalice for development, problem solving initiatives, and reporting.
- Other duties and cross-training on tasks as delegated to assure proper functioning and success of the International Department.

**Qualifications**:

- Post-Secondary education in International Development Studies or related fields, or equivalent experience.
- Demonstrated cross-cultural competence.
- Experience and knowledge about issues related to poverty and inequality in the developing world.
- Experience in program evaluation and data management.
- Work-related experience in a non-profit environment would be considered an asset.
- Outstanding verbal and written English is mandatory; verbal and written proficiency in Spanish is required.
- Additional verbal and written language skills in French would be considered a highly desirable asset.
- Strong organizational and time management skills.
- Strong IT skills including, but not limited to Microsoft Office Suite.
- Knowledge of customer or donor information database such as Salesforce would be considered an asset.
- Knowledge, familiarity, and involvement with the Catholic Church and Faith would be considered an asset.

**How to apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Application question(s):
**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- non-profit work: 1 year (preferred)

**Language**:

- English (required)
- Spanish (required)

Work Location: In person

Application deadline: 2024-06-28
Expected start date: 2024-07-22



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