Medical Office Assistant

3 weeks ago

Calgary, Canada Calgary West Central Primary Care Network Full time

**Status**: Casual, Permanent

**Vacancies**: One

**Schedule**: Variable

**Location**: Primary Care Centre

The Medical Office Assistant (MOA) is responsible for providing administrative support to the Calgary West Central Primary Care Network (CWC PCN) clinical team and plays a key role in the organization and flow of clinic operations for the CWC PCN. This casual position is located at our Primary Care Centre (PCC) in Calgary. Appointments at the PCC are by referral only for people in need of an appointment within 24 hours and whose doctor is a member of the CWC PCN. This clinic provides an alternative to the walk-in system or a visit to the ER.

The available hours for this **casual** position include weekdays, weekends, and evenings. The available shifts will vary per week based on clinic need.

**Responsibilities**:
**Front desk/reception**:

- Responsible for a multi-line switchboard, fielding/directing calls, and relaying messages to appropriate individuals as required.
- Receives, greets, and directs walk-in clients, vendors, and visitors and responds to general inquiries in a professional and positive manner.
- Books new and follow-up appointments and provides confirmation calls to patients as required.
- Faxes outgoing visit notes, consult letters, and appointment notifications to referring physicians.
- Receives, sorts, and directs incoming packages, mail, and faxes.
- Supports and monitors physician billing.
- Collects payment for uninsured services via point-of-sale terminal.
- Escorts patients to consulting rooms and collects and enters patient vitals in the Electronic Medical Record (EMR).
- Monitors patient waiting area and assists with ordering taxi services and directing patients to specialist clinics, etc.
- Ensures clinic is stocked with stationery and general office supplies.
- Adhering to/maintaining IPC protocols and using appropriate PPE as required.

**EMR management**:

- Processes incoming referrals and populates/updates/validates patient information in Telus Health's Collaborative Health Record (CHR).
- Scans and links patient documents in CHR.
- Accesses medical records via Alberta Netcare.
- Enters statistical data for collection of key performance measures for organizational and provincial reporting.
- Supports attachment efforts for unattached patients via the online web registry and the list of physicians accepting patients and documents attachment status in EMR.

**Qualifications**:
**Education**: Completion of an accredited Medical Office Assistant/Unit Clerk certificate program is required.

**Experience**: A minimum of two years’ experience managing a front desk or customer service experience is required. Relevant healthcare experience, preferably in a primary care setting, is required. Knowledge of primary healthcare and billing diagnostic and services codes is an asset.

**Certifications**:A current Health Care Provider CPR certificate (BLS Provider from the Heart & Stroke Foundation) is required.

**Functional knowledge**:Knowledge of health information privacy regulations and proper handling of confidential and sensitive information is required. Knowledge of medical terminology and medical records management is required. Knowledge of primary healthcare and billing diagnostic and service codes considered an asset. Knowledge of IPC protocols and proper PPE usage is an asset.

**Technical**: Experience with EMR systems is required. Experience with Telus Health's Collaborative Health Record (CHR) is an asset. Experience with Microsoft Office is an asset.

**Background check**: A clear Criminal Background check with Vulnerable Sector check is required to start. If you have resided outside of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to obtain a full report.

**Why work for us?**:
We have been recognized as an Alberta Top 80 Employer for 2024. The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.

The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment.

**How to apply**:

- Resume
- Cover Letter

Posting will remain open until the role is filled.

  • Medical Office Assistant

    1 month ago

    Calgary, Canada Chinook Medical Centre Full time

    Chinook Medical Centre is a well established family and walk-in clinic in Calgary. We are seeking a Medical office assistant (MOA) to join our dynamic team, supporting and driving our mission of helping people live a healthy life. We are ideally looking to hire someone who has 2 or more years of experience working as MOA, with a positive attitude towards...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada NW Medical Clinic Full time

    Our Clinic is looking for a Medical Office Assistant - Full Time who is self motivated, ability to work independently, person who has the following qualifications: - familiar with EMR -preferably ACCURO - Greet patients and verify personal demographic information at check-in; - Book, cancel, and reschedule patient appointments; - Scan and upload patient...

  • Medical Office Assistant

    4 weeks ago

    Calgary, Alberta, Canada Satori Health Full time

    Salary: Medical Office Assistant – Gynecological PracticeAbout the job Satori is currently seeking a full-time Medical Office Assistant (MOA) to join our fast-paced specialty clinic at Greenview Medical Centre. The MOA will work alongside an experienced gynecologist and other healthcare professionals to provide specialized health support services in a...

  • medical office assistant

    1 month ago

    Calgary, Canada Martindale Medical Clinic Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksGreet people and direct them to contacts or service areasObtain and process information required to provide customer serviceOrder office suppliesRecord and relay informationSchedule and confirm appointmentsReceive and issue paymentsAnswer telephone and relay telephone calls...

  • Medical Office Assistant Program

    1 week ago

    Calgary, Canada Makami College Inc Full time

    Medical Office Assistant Certificate ProgramProvide professional and valuable administrative skills to healthcare teams in a variety of medical office settings with this 10-month blended program. New medical office assistant courses start every two months in Edmonton and Calgary, Alberta! Blended online and in-person Medical Office Assistant program...

  • medical office assistant

    4 weeks ago

    Calgary, Canada Martindale Medical Clinic Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksGreet people and direct them to contacts or service areasObtain and process information required to provide customer serviceOrder office suppliesRecord and relay informationSchedule and confirm appointmentsReceive and issue paymentsAnswer telephone and relay telephone calls...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada TruCare Meadows Medical Center Full time

    Guiding the patients and family members to the relevant location in the clinic. - Basic competency in any EMR (Electronic Medical Records), experience in MedAcess with be appreciated. - Booking appointments on EMR - Able to take Ht, Wt, BP and Urine Dip of patients. - Help physicians with intimate examinations. - Open and close the clinic. - Keep track of...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada Caleo Health Full time

    **MEDICAL OFFICE ASSISTANT** Caleo Health is a partnership of Spine Surgeons associated with the University of Calgary along with Spine Focused Physicians, Physiatrists, Physiotherapists, Chiropractors & other Allied Health Professionals. We are presently seeking a full time MOA to support our clinical team. We are looking for energetic, mature team...

  • Medical Office Assistant

    1 week ago

    Calgary, Canada The Alex Full time

    What you will do:Medical information management (EMR skills)Maintain a high-level of competency in EMR use – includes scheduling, information entry and assessment, data management, document management, and all other functions needed for clinical care.Enter data and manage information within EMR, including patient profiles, patient panels, and all...

  • Medical Office Assistant

    4 days ago

    Calgary, Canada Glenmore Family Physicians Full time

    We are a multidisciplinary medical clinic in SW Calgary looking to hire a new medical office assistant. We have recently expanded and are needing more help with our front staff. Proficiency in the Acurro EMR required, Connect Care would be an asset as well. **Salary**: From $20.00 per hour **Benefits**: - On-site parking Flexible Language Requirement: -...

  • Medical Office Assistant Program

    6 days ago

    Calgary, AB, Canada Makami College Inc Full time €25 - €30

    Medical Office Assistant Certificate Program Provide professional and valuable administrative skills to healthcare teams in a variety of medical office settings with this 10-month blended program. New medical office assistant courses start every two months in Edmonton and Calgary, Alberta! Blended online and in-person Medical Office Assistant program...

  • Medical Office Assistant

    4 weeks ago

    Calgary, Canada National-brand Pharmacy, North East, Calgary Full time

    Responsibilities: - Greet and check-in patients, ensuring a positive and welcoming experience - Schedule and confirm appointments, both in-person and over the phone - Collect and update patient information in electronic medical records (EMR) system - Verify insurance coverage and assist with insurance claims processing - Assist with billing and payment...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada Avenue Health Full time

    **Key Responsibilities** - Your position may include, but are not limited to: - A key role in the organization and flow of clinic operations - Work in a reception capacity - greeting patients, responding to patient general inquiries, appointment booking, reminder and follow-up calls - Organize patient referrals and manage the data base of patient...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada The Dermatology Centre Full time

    Dermatology clinic seeking experienced Medical Office Assistant, to run our phototherapy clinic and some data entry. MOA certification and experience with Telus MedAccess EMR are both assets. Strong computer skills and attention to detail are needed. Please inquire if you are a hard working and self motivated team player. Clinic open Monday, Wednesday and...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada Canadadiagnostics Full time

    Posted Thursday, April 18, 2024 at 6:00 AM Passionate about Exceptional Patient Care? Look no further!CDC is looking for talented Medical Office Assistants to work in an organization delivering exceptional patient care in the communities we serve by focusing on our core values.As a multi-modality diagnostic imaging provider committed to delivering...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada Canadadiagnostics Full time

    Posted Thursday, April 18, 2024 at 6:00 AM Passionate about Exceptional Patient Care? Look no further!CDC is looking for talented Medical Office Assistants to work in an organization delivering exceptional patient care in the communities we serve by focusing on our core values.As a multi-modality diagnostic imaging provider committed to delivering...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada Canadadiagnostics Full time

    Posted Thursday, April 18, 2024 at 6:00 AM Passionate about Exceptional Patient Care? Look no further!CDC is looking for talented Medical Office Assistants to work in an organization delivering exceptional patient care in the communities we serve by focusing on our core values.As a multi-modality diagnostic imaging provider committed to delivering...

  • Medical Office Assistant

    1 month ago

    Calgary, Canada Evolve Well Full time

    Medical Office Assistant needed for private Integrative and Functional Medicine Clinic. Exceptional client care and communication required. Must be energetic and able to take on new challenges. Must be willing to learn new tasks. Ability to multi-task in a fast paced environment, prioritize clinic needs and work independently. Daily duties include greeting...

  • Administrative Assistant, Medical

    4 days ago

    Calgary, Canada Nolan RidgeCourt Medical Centre INC Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Clinic - Physician's office **Tasks**: - Schedule and confirm appointments - Complete insurance and other claim forms - Maintain filing system - Perform general clerical work, such as order supplies and maintain inventory - Determine and establish office procedures...

  • Medical Administrative Assistant

    1 month ago

    Calgary, Canada Savanna Bazaar Medical Centre Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Clinic **Tasks**: - Schedule and confirm appointments - Maintain filing system - Perform general clerical work, such as order supplies and maintain inventory - Determine and establish office procedures and routines - Enter and format...