International Student Services Operations Assistant

1 month ago

Peterborough, Canada Fleming College Full time

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

**What Are We About?**:
Reporting to the Manager, International Student Services and English Programs, the incumbent provides front line reception assistance and is the first point of contact for visitors to the International Department. The incumbent answers varying questions from international students pertaining to health insurance, general immigration questions, bursaries and scholarships, and housing. The incumbent assesses students’ needs and then refers students to the appropriate resource such as: International Student Advisors, Counselling and Health Services, Student Clubs, the Library, and the Registrar’s Office.

The incumbent works with the International Student Services team to assist with the planning and implementation of international student orientation, the arrival services program, international student receptions and cultural celebrations, immigration workshops and information sessions, field trips, and other identified programming within the department.

The incumbent coordinates logistics associated with international student employee hiring within the International department. The incumbent provides International Student employment Plan (ISEP) administrative support by tracking hiring details and appointment letters.

The incumbent coordinates the International Health Insurance Plan, including enrolling students, reconciling invoices, assisting with claim submission, and liaising with benefits plan office about complex student claims.

The incumbent supports the International Recruitment team in the applicant conversion process and in tracking the visa status of incoming students.

The incumbent provides administrative support in a fast paced, technology-based department.

Please Note: This is a temporary full-time opportunity until April 2025. This position has been designated as on-site 100% of the time.

**For More Information**:
For a complete job description, please refer to the document found here: Job Description

**What We Are Looking For**:

- Completion of a 2-year Diploma in Business/Office Administration, Social Services or Community Development along with a minimum of two (2)year of recent related working experience including:

- Demonstrated experience working with new Canadians and people from diverse cultures.
- Possesses strong interpersonal skills related to cultural sensitivity and international communications.
- Experience working independently and in a team environment whereby organizing, prioritizing, problem solving and completing multiple tasks within specified timelines is required.
- Experience dealing with sensitive and confidential information. Fluency in a second language, ideally Hindi, Punjabi, Mandarin, Arabic, Farsi, Russian, German, Vietnamese, Tagalog, Spanish or Portuguese, is preferred.
- **Please Note - Support**

**How to Apply**

**Equity, Diversity & Inclusion**
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.

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