IT Service Desk Analyst

5 days ago


Toronto, Canada Inspire Solutions Full time

3 years experience in an IT Help Desk or IT Analyst role

**Core Skills**
- Strong analytical and problem-solving skills, attention to detail, and a passion for learning new skills and technologies
- Strong verbal and written communication skills, positive attitude, with the ability to present complex technical information in a clear and concise manner to a variety of audiences
- Strong organizational skills, ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities
- Ability to work collaboratively and effectively with individuals and teams at all levels of the organization

**Technical Skills**
- Experience supporting Windows desktop/server environments (MacOS a plus)
- Experience supporting LAN/WAN, Azure AD, Microsoft Office/365, Teams, SharePoint, Exchange, Active Directory
- Experience with and knowledge of Microsoft cloud services
- Knowledge and experience with ITIL framework (certification a plus)

**Salary**: $38,802.05-$65,876.95 per year

Schedule:

- 8 hour shift

Application question(s):

- What is your salary expectation ?
- Are you US Citizen ?
- Are you Green card holder ?

**Experience**:

- ITIL: 1 year (preferred)
- Azure: 1 year (preferred)
- LAN/WAN: 1 year (preferred)

**Speak with the employer**
+91
+12063883696


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